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南訊企業股份有限公司創立於 1981 年，為國內知名的專業代理廠商，其代理產品有 Genesys、Avaya、Cisco、Microsoft、Mitel 等的 全渠道通訊系統（OmniChannel)，以及全球市佔率前兩大的 NICE 與 VERINT 錄音平台。我們所有的技術團隊均通過原廠認證，並依照客戶實際需求提供完整且具前瞻性的解決方案。近年來，南訊積極推動 AI 人工智慧、Big Data 大數據分析、及 Cloud 雲端相關產品的發展。除了提供完整的智慧化通訊方案如 聊天機器人(Voicebot & Chatbot) 和 聲紋辨識：利用聲音的獨特性（Voice Biometrics) 來進行身份驗證 & 欺詐者識別外，在企業數據分析應用上，我們引進 語意分析 解決方案：將眾多繁瑣的音檔內容透過神經音標 (Neural Phonetics Speech Analytics) 和文本分析技術 (STT, Speech-to-Text)，更快速地了解語音對談訊息，並為客戶提供利器來預測未來趨勢及輔助商業決策。此外，我們也引進 RPA 流程自動化機器人，透過全自動或半自動化的工作流程設計，將重複性高且消磨人力的工作交給機器人處理，並且部署在多樣化的場景中。南訊企業提供專業的服務，讓我們的客戶以更低的成本＆風險，賺取更多的利潤，實現無與倫比的價值。
NSE, a reputable technology company in Taiwan and China, was founded in 1981. So far we have obtained the dealership with Genesys, Avaya, Verint, NICE, Mitel, and Microsoft. And NSE has over hundreds of clients that are from various domains: banking, insurance, logistrics, e-commerce, hotel industry, government agencies, and much more. For the past few years, we actively promote products that are ABC (AI, Big Data, Cloud) related such as Voice Biometrics, Speech Analytics, XM (Experience Management) and RPA (Robotic Process Automation). NSE always stays on top of the technology trends and provides the latest solutions to our customers. And we are more than delighted to witness our customers success because of our professional service.
Company Details
- Employees
- 9
- Founded
- -
- Address
- 中正區羅斯福路三段100號12樓之9, 台北市,100,taiwan, Province Of China
- Industry
- Information Services
- Website
- https://www.nse.com.tw
- Keywords
- RPA, 流程自動化機器人, 智能客服, 全渠道客服, 錄音系統, 聲紋辨識, 雲端客服, Genesys, Avaya, NICE, Verint, Qualtrics, 多媒體錄製, CTI, 客服中心, 體驗管理, CCaaS, 語意分析, ESG, CCAI, 文字客服, XM, CCaaS, 欺詐者識別, 身份驗證.
- HQ
- 台北市
南訊企業股份有限公司 Questions
南訊企業股份有限公司's website is https://www.nse.com.tw
南訊企業股份有限公司's LinkedIn profile is https://tw.linkedin.com/company/nse-%E5%8D%97%E8%A8%8A%E4%BC%81%E6%A5%AD
南訊企業股份有限公司 has
9 employees.
View email and phone details for 9
employees at 南訊企業股份有限公司.
南訊企業股份有限公司's industry is
Information Services
南訊企業股份有限公司's top competitors are
華厚股份有限公司hualiteq International Corp.,
Grandsys,
Genesys,
Crayon,
Spacera.
南訊企業股份有限公司's categories are Information Services
南訊企業股份有限公司's founding year is 1981
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Thomas Chen
Software Engineer
Taipei, Taipei City, Taiwan, Taiwan, Province Of China -
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