OpenINSIGHTS

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OpenINSIGHTS is the first customer analytics and predictive insights platform built with a retail cognitive framework, or “brain,” that we deploy into our clients’ cloud environment. Every customer carries predictions and our cognitive framework continuously adapts to deliver more intelligent predictions for every retailers’ sales channels, product lines, categories and seasons...across every stage of the customer lifecycle. Similar frameworks have been used in top financial services and global intelligence organizations for years - but this is the very first built specifically for retail. We love retail. And retail loves us. Our clients are leveraging predictive insights: - for new customer acquisition to attain a 7x increase in customer contribution compared to traditional lookalike seeds - to expand existing customers into new product categories with a 67% success rate - to retain lapsed or churned in-store customers at a staggering 73% re-activation rate Everything is better with insights. Wherever you are on your journey – we’ll meet you there and accelerate your journey to insights across your organization.
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