Reef.ai

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Reef.ai is an AI-powered customer data, scoring, and recommendation platform. We transform customer data into NRR with AI-led customer scores optimized for specific revenue outcomes. Reef leverages machine learning to deliver Outcome-Based Scoring, AI-led customer scores optimized for specific revenue outcomes. Customer scoring isn’t about health, it’s about driving revenue outcomes. General health scores are a black box: inaccurate, hard to action, and lacking the data history to be effective. Outcome-based scores optimized for revenue outcomes like churn, downgrade, cross-sell, or upsell with renewal are clearly actionable and their impact on revenue can be measured. - Data Connectivity: Reef seamlessly connects your customer data and builds history to optimize your data for scoring - Advanced ML Scoring: Reef applies proven ML scoring models optimized for the revenue outcome you want to improve - Notifications & Playbooks: Reef delivers precise recommendations to your teams to engage the right customer at the right time - Track Follow Through: Reef tracks the actions your team takes (or not) as a result of the notifications - ROI Reporting: Reef calculates playbook ROI so you know the impact of actions on your outcome metrics

Company Details

Employees
27
Founded
-
Address
Honolulu, Hi, Us
Industry
Software Development
Website
http://reef.ai
Keywords
Customer Success, Customer Experience, Account Growth, Customer Retention, Increasing Renewal Rates, Customer Playbooks, Customer Journey, Customer Onboarding, Insights on customer growth opportunities, Customer Insights, Reduce Churn, Revenue Operations, Operational Analytics, Customer Insights.
HQ
Honolulu, HI
Competitors
MuleSoft, Blue Startups, Stage 2 Capital, Metronome, Ivy Software Solutions, Honolulu Tech Week, UpdateAI, Piʻikū Co., AEP Hawaii, Gainsight.
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