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Total CX is a bold ambitious Customer Experience Outsource Partnership provider offering solutions across contact centers, customer service & CX innovation. Total CX is part of the Beyon Group and Batelco, which established Bahrain’s first Contact Centre over 50 years ago.
Total CX can offer customer service & contact center solutions to businesses, across all sectors. Providing personalized CX services which enhance the service experiences of our clients' own customers.
We commit to providing our clients the best experience.
We want to be a different option to other CX BPO Partner Providers, we will be fully focused on improving all aspects of your Customers Service Experiences.
For us, being a trustworthy and reliable CX Partner is not about just answering calls, handling chats, responding to emails or social media interactions. Of course we do that, but we also want to make sure throughout every interaction we are capturing analytics and insights that ask 2 questions;
Could we have done better with every customer interaction we have ?
Can we work with our Clients to reduce friction or inefficiency ?
So yes we offer great contact centre and customer service resources across all channels, but we also want to make sure between us, we deliver the very best customer experiences, with the perfect blend of effectiveness and efficiency.
We’re serious about making Total CX a success, we are investing in new property, technology and resources all with the amazing support of Batelco & the Beyon Group.
Company Details
- Employees
- 44
- Address
- Bahrain, Bh
- Industry
- Outsourcing And Offshoring Consulting
- Website
- https://total-cx.com/
- Keywords
- CX, contact center, outsourcing, customer service, call center, digital, social media, voice, support, telesales, AI, GenAI, customer experience, CRM, contact centre, call centre.
- HQ
- Bahrain
Total Cx Questions
Total CX's website is https://total-cx.com/
Total CX's LinkedIn profile is https://bh.linkedin.com/company/total-cx
Total CX has
44 employees.
View email and phone details for 44
employees at Total CX.
Total CX's industry is
Outsourcing and Offshoring Consulting
Total CX's top competitors are
Silah Gulf,
Stc Bahrain,
Ila Bank,
Bahrain Airport Services,
Beyon,
Dhiraagu,
Beyon Connect,
Batelco By Beyon,
Invitabahrain,
Beyon Cyber.
Total CX's categories are Outsourcing and Offshoring Consulting
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Top Total CX Employees
-
Maitham Hassan
Batelco Chief Executive Officer
Capital Governorate, Bahrain, Bahrain1btc.com.bh -
Christopher Hild
n/a
Northern Governorate, Bahrain, Bahrain2zeppelin-university.net, beyon.com -
Faisal AlJalahma
Chief Human Resources Officer At Beyon
Northern Governorate, Bahrain, Bahrain2gmail.com, tra.org.bh1 +973175XXXXX
-
Victor Sundén
Building Something New | 4Xceo | Board…
Greater Stockholm Metropolitan Area, Sweden1gmail.com
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