Verified email-pattern data for Tramsystem is currently limited. You can still use the company insights and contact sections below.
オフィスPBX領域では、TramOneCloud UCaaSというブランドで、高セキュアかつBCP対策に役立つAvaya音声基盤をベースとしたサービスとMicrosoft TeamsをベースとしたサービスをクラウドPBXとして提供しております。
スマートフォンアプリでの会社番号の受信/発信はもちろん、パソコンのアプリケーションや、電話機での操作も可能です。BYODにも対応できます。
コンタクセンター領域では、TramOneCloud CXiというブランドで、NICE CXoneを基盤としたサービス提供しております。
CXiでは、近年コンタクセンターに求められる高度に洗練されたCXを、音声のみならず、LINEやSNS、SMS、webchatなどのDigitalにも対応します。
また、ChatGPTを代表される最新AIを駆使して、音声認識テキスト、FAQ、オペレーターリコメンド、通話要約を提供しており、これらを統合して自動応答を実現します。
さらに、問い合わせ理由の分析からオペレーター品質評価、WFM、KCS(内部外部FAQ)、VoC、NPS調査などにも対応しております。
TramLineとして、電話回線、携帯回線、ネットワーク回線をサービス提供しております。
特徴としては、お客様の事業にjust fitさせた回線であり、BCP対策がしっかり施されており、且つ低廉な回線サービスであることです。
顧客への応対品質や納品の手厚いフォローなどを強みに、多種多様なPartner様や様々な業種のお客様よりご評価をいただいております。
In the office PBX area, under the brand TramOneCloud UCaaS, we provide cloud PBX services based on Avaya and Microsoft Teams, which are highly secure and useful for BCP measures.
It supports incoming/outgoing the company number with the smartphone application, and can also be operated with a computer application or telephone. BYOD is also supported.
In the contact center area, under the brand TramOneCloud CXi, we provide services based on NICE CXone.
CXi supports not only voice, but also digital services such as LINE, SNS, SMS, webchat, etc., for the highly sophisticated CX demanded by contact centers in recent years.
Using the latest AI represented by ChatGPT, we provide voice recognition, FAQ, recommendations (co-pilot), and call summaries, and integrate these to realize automatic response (Auto-pilot).
We also support quality management, WFM, KCS (internal and external FAQ), VoC, NPS survey from analysis of inquiry reason.
As TramLine, we provide services for telephone lines, mobile lines, and network lines.
The features are that is just fit for the customer business, that BCP measures are firmly implemented, and that it is a low-cost line service.
With strengths such as the quality of customer service and careful follow-up on delivery, we have received high evaluations from partners and customer.
Company Details
- Employees
- 10
- Founded
- -
- Address
- 新宿2-25, 名古屋市名東区,愛知県 465-0063,japan
- Industry
- It Services And It Consulting
- Website
- https://www.tramsystem.co.jp/
- Keywords
- IT Consulting.
- HQ
- 名古屋市名東区, 愛知県
Tramsystem Questions
Tramsystem's website is https://www.tramsystem.co.jp/
Tramsystem's LinkedIn profile is https://jp.linkedin.com/company/tramsystem
Tramsystem has
10 employees.
View email and phone details for 10
employees at Tramsystem.
Tramsystem's industry is
IT Services and IT Consulting
Tramsystem's top competitors are
Nehan Technologies,
富士ゼロックス広島（株）,
Robust Expert Services Ltd,
Solve Ai Challenge,
Svtoko聡子,
株式会社リクルート住まいカンパニー,
Data Impact Joint Stock Company,
Tosys Corporation,
Mellaart Trainingen,
Cisco.
Tramsystem's categories are IT Services and IT Consulting
Tramsystem's founding year is 2008
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Top Tramsystem Employees
-
鈴木康人
トラムシステム株式会社 - マーケティング担当
Nagoya, Aichi, Japan, Japan -
-
Prabin B K
System Engineer At Tram System Co. Ltd.
Tokyo, Japan, Japan -
Kentaro Yamaguchi
トラムシステム株式会社 Tramsystem Co., Ltd. - マネージャー
Saitama, Japan, Japan
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