Mohammad Alam Email & Phone Number

Dhaka, Bangladesh

* Buyer handling for INDITEX,PVH, DUNNES, NEW YORKER, TJX USA, TJX AUSTRALIA, TJX CANADA, PRIMARK* Preparing Commercial invoice & Packing list * Also Invoice create & Submit booking, FCR for PVH, DUNNES* Place the Booking to forwarder for Sea & Air Shipment by online and manual basis (DAMCO, DHL, MGH).* FCR submit to DAMCO portal, E-doc upload.* Coordinate with C&F, forwarder and Handling independently the procedure of goods handover from ex-factory to CFS.* HBL, HAWB Draft Checking, HBL Release and surrender.* Update all Buyer's shipment details in data base and data sheet.* Maintain shipping records and organize documentation promptly.* Responsible for doing any other task to be assigned by management.

Dhaka, Bangladesh

Core Functions:• Monitor and trace air export shipments.• Oversee air export freight activities and bookings.• Issue airway bills and invoice clients and agents.• Daily contact with airlines, vendors, and overseas offices.• Ensure accuracy and timeliness of logistics documents.• Review invoices before sending to accounting department.• Liaise with truckers, customers, and warehouse contacts.• Manage invoices and related documents for outbound shipments. • Analyze and manage documentation for outbound shipments.• Daily communication with sales representatives and relevant parties.• Maintain shipping records and organize documentation promptly.• Manage quotations, bookings, and documentation accurately.• Ensure accurate and timely completion of outbound shipment documents.• Achievements:• Implemented stringent checks on payable invoices for accuracy.• Diligently handled airway bills and invoicing for clients and agents.• Recognized as Best Employee for exceptional quarterly contributions.• Orchestrated seamless coordination of Air Export Freight operations.• Proficiently managed quotations, bookings, and shipment documentation.• Maintained precise shipping records, ensuring accuracy and timeliness.• Ensured completion and accuracy of outbound shipment documentation. • Facilitated daily communication with diverse stakeholders for smooth operations.

Achievements:• Achieved precise issue resolution, meeting key performance indicators.• Conducted outbound surveys, engaging customers for valuable feedback.• Enhanced customer satisfaction through effective problem-solving strategies.• Maintained high-quality service standards during inbound call handling. • Increased inbound call efficiency, optimizing customer service responsiveness.

Bachelor Of Business Administration - Bba, Finance And Banking, 2.81 Out Of 4.00

Hsc, Business/Commerce, General, 5.00

Activities and Societies: BNCC