Ryan Allen Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas, United States

• Shortest resolution age and most standard sale cases in Title Solution Department March 2022
• Responsible for 7% of all cases resolved June 2022

Austin, Texas Metropolitan Area

• Oversee and maintain updated and accurate records of inventory including cycle counts, RTV's, and store-to-store transfers
• Collaborate with in-store merchandising teams for brand launches including back-stock organization and floor allocation
• Create inventory forms for incoming inventory from Brand Partners and communicate with brands about inventory status

Austin, Texas Metropolitan Area

• Developed an Emergency Action Plan that was implemented across all retail locations
• Facilitated a cross-functional breakout session during a company-wide Assembly meeting

Austin, Texas Area

• Provided feedback that led to the implementation of additional company-wide training focused on the inclusion of members of the LGBT+ community specifically focusing on styling individuals that identify as transgender.
• Partnered with HQ in a Virtual Job Tryout pilot program to help provide feedback to human resources about the application process at Stitch Fix
• Participating in a pilot program called Fix Preview that is currently introducing more interactivity between clients and Stylists

Austin, Texas

• Utilize time and attendance systems (ADP & Dayforce) to appropriately schedule sales team to maximize labor target efficiency
• Provide feedback, support, and on-going training to sales staff on KPI performance; Average Order Value, Average Selling Price, Units per Transaction
• Acted as New Store Opening Facilitator in Cincinnati and Houston markets; providing training and education of new store staff and ensuring successful execution of grand opening activities
• Partner with Finance and District Management teams and utilize retail analytic system (Looker) to effectively meet and exceed store targets
• Participate in volunteer events with various non-profit organizations, including AIDS Services of Austin, OutYouth, and Lady Bird Johnson Wildflower Center

Birmingham, Alabama

• Collaborate cross-functionally to ensure all customers receive exceptional service
• Ensure accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
• Verify that ANSI standards are met for all completed optical orders
• Serve as store’s visual lead - ensuring all floor sets are completed according to directive communicated by corporate
• Innovate and share best practices for sales and customer service so they can be implemented throughout the organization
• Comfortably explain eyewear prescription terminology to customers

Birmingham, Alabama

• Primary Optician at Eastwood location with sales floor containing frames by Barton Perreira, Sama, Oliver Peoples, L.A. Eyeworks, and other brands under Altair and Marchon manufacturers
• Partnered with representatives from various labs such as Essilor and HOYA to ensure all orders were completed to patient’s specifications in an accurate and timely manner
• Volunteered on behalf of company as Optician on-site for Birmingham Fashion Week helping to style and adjust frames for various designers

Birmingham, Alabama Area

• Managed team recruitment and onboarding, including I-9 employment documentation and eligibility verification reports
• Oversaw training program to ensure brand compliance and instill companies core values
• Implemented daily administrative duties including scheduling, time off requests, and daily sales reporting from retail analytic system (Shoppertrak)
• Served as acting head of store for 90 days at secondary location within the district