• Guided clients through accommodation and admission processes using CRM skills to enhance satisfaction and retention.• Executed targeted marketing campaigns and shaped personalized posters to improve the promotional activities.• Conducted market research to align strategies with customer needs, curating content to enhance operational efficiency.• Designed performance dashboards to deliver insights that informed organizational strategy and revamped planning.• Boosted client satisfaction and retention by 40% through effective CRM guidance and personalized marketing efforts.• Increased lead generation by 50% and optimized operational efficiency by 60% through targeted campaigns and content.

• Conducted district-wise assessments in Uttar Pradesh, analysing economic landscapes to identify growth opportunities.• Led analysis for state-wide policy impact, focusing on improving economic efficiency and identifying key growth areas.• Examined economic shifts trade barriers' influence on domestic production, by incorporating economic-policy insights.• Improved policy impact and operational efficiency by 35% through targeted district assessments in Uttar Pradesh.• Enhanced accuracy by 30%, improving forecasting efficiency on domestic production amid trade barriers with China.