•Executed onboarding's utilizing SalesForce, and company CRM to boost CLV, reduce churn by 20%, and increase ARR by 15%.•Led client meetings and training, resulting in a 20% increase in Seller engagement and adoption.•Conducted bi-monthly performance reviews with each client, identifying areas for improvement and implementing iterative solutions and upsell opportunity

•Crafted vertical-specific training, yielding $5k/month additional revenue within the first three onboarding months.•Developed and implemented a comprehensive onboarding process for new clients, resulting in an increase in successful client adoption of ourservices.•Collaborated across teams, identified pain points, and implemented features, reducing churn by 15% in the first quarter.

•Spearheaded a 10-person onboarding team, contributing to a $2.3 million revenue increase for DoorDash through effective onboardingprocesses and activations.•Managed a portfolio of 20 global restaurants at Amazon, achieving a 98% customer retention rate and driving year-over-year sales growth.•Conducted regular check-ins with client owners providing personalized recommendations, and consistently driving a weekly sales increasethrough the DoorDash platform

•Implemented targeted outreach campaigns leveraging SalesForce CRM, yielding a notable 30% surge in prospect engagement and a 15% boost in conversion rates.•Conducted in-depth interviews with prospective students, enhancing the applicant pool quality through comprehensive information gathering.•Efficiently handled high call volumes and worked cross-functionally to achieve company goals

•Accomplished the recruitment, training, scheduling, and management of a dynamic team for the company•Executed effective strategies for enhanced workplace efficiency, driving goal achievement and contributing to overall business success