Augusto Costa Email & Phone Number

Port St. Lucie, FL, US

Port St Lucie, FL, US

Torrance, CA, US

Torrance, CA, US

• Direct the strategic planning and execution of financial, marketing, and sales initiatives, focused on leveraging corporate short and long-term financial sustainability.
• Successfully optimize inventory level management policies by estimating and modeling sales and supply forecasts.
• Guarantee the best financial and service quality conditions for international logistics from Brazil to Miami while maintaining positive, long-lasting business relationships with freight forwarders.
• Lead winning commercial negotiations with store managers around promotional courses of action and products volume.
• Coordinated the implementation of e-commerce stores in Shopify and Amazon platforms, significantly increasing digital sales performance.

• Established new, innovative key performance indicators (KPIs) around quality assurance and production logistics, leveraging operational efficiency and services agility.
• Achieved a 100% customer satisfaction rate by guaranteeing all pre-established products and service conditions were thoroughly followed.
• Directly led a team of 40 collaborators as part of the Hurricane Irma and Michael relief programs in 2017 and 2019, which included the execution of demolition, cleaning, and mold remediation.
• Successfully increased company’s revenue from $250,000 to $950,000 in 2 years.

Boca Raton, FL, US

• Directed the creation and implementation of new client management and sales strategies to leverage client retention and acquisition rates and revenue generation.
• Oversaw all restaurant’s food, materials, equipment, and suppliers stock quality and levels, minimizing waste and guaranteeing prompt availability of items to customers.

São Paulo, São Paulo, BR

• Collaborated with company’s key supply partners including P&G, Unilever, Nestle, Colgate, and Mondelez to discuss stock levels, promotional calendar, and operational gaps and strategies.
• Successfully led the surpassing of company’s service level target by 2% (92%), overcoming multiple macroeconomic and structural challenges.lgate, and Mondelez, discussing stock levels, promotional calendar, and.
• Instrumental in leading the team in exceeding the Company's 2015 service level target of 90%, reaching 92% despite many structural changes.

São Paulo, SP, BR

• Optimized customer satisfaction initiatives by implementing daily monitoring of logistics operations.
• Contributed to the improvement of OTIF performance from 94% to 98% in 2013.

Slough, Berkshire, GB

Slough, Berkshire, GB

Slough, Berkshire, GB