- Actively participating in a comprehensive training program focused on all aspects of F&B management, including staff leadership, operations, and customer service.-Assisting in daily operations, including inventory management, staff scheduling, and guest relations, to gain hands-on experience in all aspects of F&B management.-Oversee day-to-day operations of outlets with a focus on achieving revenue and profitability goals.-Assist in planning and executing special events, private parties, and banquets.-Maintain open and effective communication with management, kitchen staff, and other departments.-Prepare and submit reports on sales, expenses, and other relevant metrics as required.

-Leading a team in Housekeeping and Laundry, ensuring cleanliness and compliance with company SOP’s.-Maintained housekeeping labor and direct expense budget.-Stabilized team by setting expectations, communicating standards, hands on training, and providing an open door policy.-Managing Linen Inventory and Purchasing necessary supplies and equipment.-Handle any guest problems or complaints in an understanding and hospitable manner and ensures that they are resolved and followed up as appropriately as possible by constantly updating the immediate Manager.

•Monitored RD departments • Outperformed Improvement projects of the Rooms Division department.• Designed the VIP’s arrivals. • Followed up guests' reviews.•Actively participated in management meetings. •Devised goals and new procedures.•Upsell rooms and cross-sell hotel facilities to the guests to maximize thegross revenue.