Chris Brown Email & Phone Number

London, Gb

U.K.

J2 Interactive is an award-winning software development and IT consulting firm specializing in customized solutions for hospitals, labs, research institutions, and health information exchanges.

Global

Negotiated contract which brought large hospital into the national programme and introduced Cerner Millennium - replacing the long-standing, home-grown product. Scope of contract included the sale of software, professional services for implementation & training and a refresh of the necessary hardware.Led implementation of multiple instances of the Millennium solution. Senior representative at board and programme level meetings and represented the company at national level. Led sales process at other sites including pathology, mental health, ordering and PAS installations. Southern Programme lead for Cerner in all aspects of the Transition Programme between Fujitsu, BT and SPfIT. Led negotiations with CEO, CIO, Senior Clinicians and other key stakeholders around the scope and delivery of the replacement solutions. Sole Cerner representative on various governance boards for the Southern Programme. Sold additional professional services contracts and extended the scope of the delivery through the introduction of new solutions and upgrades.First Client Results Executive (Account Manager) in the UK and developed the role for UK and European markets. Managed and developed a team of associates which included setting challenging financial (sales and cash collection) and operational targets (client satisfaction and advocacy) for each and managing them through successful delivery. Developed on-boarding programme for new associates joining role.Sale of replacement Radiology, Picture Archiving, VNA, ePrescribing, and voice recognition solutions.Developed programmes that were operational in the US and ensured they could be implemented in global markets. Included projects for increasing overall client satisfaction, identifying and growing client advocates and increasing the voice of global clients to senior Cerner executives. Required significant international travel and engagement with client leadership in Europe, Middle East, Far East, Australia, Canada and the US.

London, United Kingdom

Led on the development of Best Practice as part of the NHS National Programme for IT. Developed standards and defined business processes that were underwritten by clinicians and managers through the introduction of expert panels. Functionality and standards developed as part of this programme formed the basis of solutions implemented in London and the South and went on to be adopted by the Supplier as part of their global solution.

Kent, Uk

Led the introduction of the first patient-focused website in the county providing access to unprecedented levels of information about local health services and providers.Integrated various Information Management systems as a result of hospital mergers resulting in a repository of patient activity data across multiple providers.Introduction of electronic booking of outpatient appointments, as a precursor to the Choose and Book programme.

Maidstone, Kent, Uk

Senior manager with full responsibility for all aspects of Information Technology, Information Management, Medical Records and Clinical Coding. Developed and implemented IM&T strategies which defined the plans for Information and IT throughout the Trust over a period of significant upheaval (Year 2000 and the Trust merger). Introduced the concept of contingency planning to ensure that the organisation was protected against operational risks. Introduced a “Business Solutions” culture to the department which provided technical and organisational resolutions to operational issues. Facilitated workshops to ascertain the information requirements of Senior Trust Management resulting in improvements to the support of clinical and business activities of the organisation.Managed the integration of personnel, processes and technology to support the merger of two NHS organisations.Responsibility for more than 100 staff and a budget of £7.3m

London, United Kingdom

Programme Manager with responsibility for the procurement and subsequent development of a hospital-wide information support system.

Epsom, Surrey, Uk

Responsible for the day-to-day operation of various IT systems, the introduction of new clinical solutions and the management, training and support of medical records and clinical coding teams.