Cibele Moraes Email & Phone Number

São Paulo, Brasil

I worked in the technical coordination of the database and analysis teams to ensure operational efficiency in support activities and projects with deadlines and budgets, using the ITIL methodology to ensure compliance with the SLAs agreed with customers and use of SERVICENOW, GLPI, AZURE BOARDS tools, where the work was accompanied with Kanban boards. In.

São Paulo Area, Brazil

• During the period I worked, I took over the leadership of the Database support team and was also part of the team dedicated to the LGPD
• I participated in the preparation of database service proposals and in the development of improvements in each managed environment with monthly presentation of the status of the bases, KPIs, capacity plan, improvements.
• I actively participated in the implementation project of the Service Desk tool TOPDESK
• I had a close collaboration with customers (Century Link/Lumen, Mundial, Sonda Supermercados, Wickbold) to understand needs and offer solutions always looking for a partnership relationship. I worked as a DBA, together.
• I participated in the development and migration of Oracle/SQL Server databases between the Data Centers of the client Sonda Supermercados, especially in SAP environments of high criticality.
• I executed Oracle database upgrade projects from versions 10g, 11g to versions 12c, 18c, 19c in AIX, LINUX environments and creation of DR environments with Oracle Data Guard.

Sao Paulo

• I worked in the administration of databases in Unix/Windows OS, where I was responsible for Oracle, VMDS and SQL Server databases in the Comgas client and others with Oracle RAC, ASM, RMAN and Data Guard
• Answered calls for problem resolution through Oracle tools, such as AWR report, ASH, Enterprise Manager Console, TKPROF, export/import, performance improvements, addressing and applying solutions, installation.
• Implemented multiplatform migration projects using Oracle GRID/ASM in version 11g, Oracle bases to another datacenter and version upgrade
• In all activities, adherence to compliance rules, preventive monitoring and improvement of ITIL processes (changes, problems, risks and incidents) were adopted, in line with data governance practices.

São Bernardo Do Campo, SP

• Worked in the administration of Sql Server and Oracle databases in the Mercedes-Benz client.

São Paulo Area, Brazil

• Lead the DBA team and worked in the administration of bases of companies such as Comgas, Grp EDP – Bandeirante/Escelsa, Grp Rede – Enersul and Grp Neoenergia – Coelba/ Cosern/Celpe) where there were several projects of.
• Worked on the restructuring of database management, including monitoring with Nagios, definition of metrics and collection of analytical data and implementation of periodic reorganization analyses and space capacity.
• Regarding projects, I worked on the SIT project, a pioneer in Brazil in using geoprocessing applications from the company Smallworld – GE and another was the SIGNOS Project from Sabesp with the implementation of load.
• Worked as a Database Administrator in support of the ADABAS/ NATURAL database at Bandeirante Energia.

SAO Paulo, Brasil

• Worked in database administration with Adabas/Natural/ORACLE/SQL Server at Bandeirante Energia

Belém Area, Brazil

• Worked in database administration with Adabas/Natural - Software AG products

Curso Superior De Tecnologia (Cst), Information Technology

Bacharelado, Computer Science