Sales Associate
CurrentEstablishes and maintains an effective referral programMaintains accurate records using established OTF sales systems.Conducts telephone inquiries/follow up calls/customer care callsLeads OTF studio previews with prospects and/or fitness program holdersGreets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studioAccurately follow the daily studio cleaning checklist ( pre/during/post ) shift activitiesMaintains an organized and clean lobby/front desk areaResponsible for processing accurate cash and credit card transactionsFollow up and follow through activities with all prospective clientsResponds immediately to member requests, inquiries and concerns.Proper onboarding all OTF clients through the use of Client Intake Forms and FP AgreementsWorks closely with Fitness Team to ensure that processes are fulfilledResponsible for attending and participating in all relative OTF training programs