Edwin Ramos Email & Phone Number

Tustin, Ca, Us

Orange, Ca, Us

• Demonstrate expertise in managing the help desk, resolving escalated technical issues promptly and efficiently, resulting in enhanced user satisfaction and productivity.• Provide comprehensive end-user support, ensuring seamless functionality of workstations, Windows systems, printers, and audio/video equipment, contributing to a productive work environment.• Maintain an accurate and up-to-date inventory of network and portable devices, ensuring optimal resource allocation and timely replacements when needed.• Streamline IT processes and suggest hardware upgrades for improved efficiency.• Track desktop/laptop hardware assets and maintain inventory par levels for hardware and software components.• Administer Active Directory, overseeing user accounts and permissions to ensure proper access control, bolstering data security and compliance.• Collaborate seamlessly with third-party vendors and service providers, efficiently resolving complex technical issues, and ensuring the continued functionality of critical IT systems.

- Performed documentation in the Electronic Health Record - Gathered information for the patient's visit- Partnered with the Doctor to deliver efficient patient care- Administered appropriate modalities such as Class IV Laser Therapy and Percussive Therapy- Educated patients with exercises and home care- Assisted with front desk coverage: greeting and registering patients, answering telephones, and scheduling appointments- Cleaned and maintained treatment areas and equipment

Rancho Santa Margarita, Ca, Us

Seattle, Wa, Us

Seattle, Wa, Us

Bachelor Of Science - Bs, Kinesiology

Associate Of Science - As, Computer Information Systems