Eileen Chen Email & Phone Number

Boston, MA, US

Boston, MA, US

• Structure a new system of operation to streamline project ideation and approval processes to keep track of 20+ ongoing marketing projects by coordinating timelines, and resource allocation
• Ensured efficient workflow and timely completion of initiatives to drive workstreams with attention to detail
• Develop comprehensive marketing materials, including digital content, flyers, and promotional videos on Canva to effectively showcase events and enhance organizational visibility

Boston, MA, US

• Schedule meeting between students and advisors through email and in-person conversations.
• Aid high volumes of students with information in questions regarding academic and student life.
• Set-up and assist in school wide events, inform incoming students with school experience.

• Facilitate the tasks and expectations of 56 Peer Advisors with Google Sheets, by providing clear guidelines, training, and ongoing support to ensure they effectively assist students in navigating academic and career.

• Advise a group of 6 freshmen students with reminders and suggestions on how to navigate college life, leading to an organized freshman year for new students.
• Foster a sense of belonging and camaraderie among freshmen students through community-building events such as icebreaker activities, social mixers, and team-building exercises.

Boston, MA, US

• Direct Marketing Committee, oversee a team of 8 responsible for conceptualizing and executing marketing campaigns and strategies for a range of school events and updates.
• Design posters and flyers with proficient skills in Canva and Photoshop to create visually engaging content resulting in increased attendance and engagement.
• Manage Instagram account with 1,200+ followers, intermediating between other University groups to advertise school wide events.

Boston, MA, US

Boston, MA, US

Boston, MA, US

• Facilitate and mediate floor of 56 residents by resolving roommate conflicts, promoting healthy dorm habits and campus events to foster a positive community atmosphere.
• Extend support and oversight to approximately 2,000 residents within the neighborhood, known for accommodating freshmen, ensuring their smooth integration into campus life and creating a welcoming and inclusive.
• Provide timely support and guidance in resident life, assisting with lock-outs, medical transports, confronting noise complaints and vandalism, fostering community safety and promoting a secure and inclusive living.

• Train new workers in rotational positions in serving customers and following safe food preparation to satisfy 85 daily customer needs.
• Communicate with staff and customers to resolve complaints and internal issues through verbal engagement.
• Assist management in inventory control and re-order through weekly delivery calls and Excel management.

• Researched target market demographics for a professional environment, strategically targeting potential clients for an existence and survival stage of a startup.
• Construct Instagram campaign briefs with Canva, utilizing HubSpot and Clickup for cross-platform posting, each specific to different social media platforms.

• Investigated the 17 Sustainable Development Goals; focused investigation on education.
• Conducted research in relation of financial status of families and schools to overall education opportunities and effects on children, relative to 2 specific areas in Pennsylvania.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record

Education record