Heta Patel Email & Phone Number

Barrie, On, Ca

India

Nepean, Ontario, Canada

Mumbai, Maharashtra, India

- Designed up to 6 responsive websites monthly, incorporating user research, improving user engagement by 35%.- Achieved a project target of 125k within 2 months of joining, leading to an increase in company revenue by 30%.- Promoted to Lead User Experience Designer within 6 months, managing a team of 4 designers and overseeing 20 projects.- Communicated daily with clients to gather business information, leading to improvement in design simplification and user satisfaction.- Designed email templates and social media graphics, increasing open rates by 21% daily and reducing the rate of unsubscribing from 10% to 0.2%.- Created Amazon A+ content for the well-known brand Dr.Vaidya’s, boosting their ROI by 10%.- Refined final deliveries, improving presentation quality and development link assets, leading to an 80% increase in client satisfaction.

Ahmedabad, Gujarat, India

- Designed 3 Smart City projects worth $12M, completed on time and within the $6M budget, contributing to the 'Make India Digital' initiative.- Collaborated closely with Senior UX Designers and Project Managers to enhance the city's user experience.- Utilized JIRA for task tracking, ensuring efficient workflow and timely completion of 20 tasks per day assigned by Project Managers.- Developed personas, empathy maps, and information architecture, and created low-fidelity wireframes and high-fidelity mockups, improving developers' and project managers' understanding and reducing development time.

Hyderabad, Telangana, India

- Contributed to the development of two VR projects aimed at training individuals in haul truck operation in mining areas and brazing techniques, improving training efficiency by 75%.- Conducted market and user research remotely during the COVID-19 pandemic, leading to 350 key insights from all over India and informing design decisions.

Master'S Degree, User Experience Design, 9.31

Bachelor Of Technology (Btech), Computer Science, 7.36 Cgpa