● Lead team of Network Development Leaders across the Eastern U.S. in establishing partnerships with independent primary care practices to enable them for success in value-based care.

● Increased year-over-year revenue by $1.1 billion (+55%) from $900 million in 2022 to $2 billion in 2023.● Solidified contracts with 49 newly contracted entities in 2022, comprising 137 practice locations and 64,423 Medicare and Medicare Advantage patients.● Achieved 42% conversion rate in 2022.● Develop and execute strategy to identify, prioritize and close contracted providers while developing implementation teams and processes that provide a patient-centric onboarding experience for our partners.● Lead mutually beneficial initiatives to patients, customers, payers and Upstream: Implement programs and services to improve patient care, increase revenue and profitability for customers, generate savings for the Centers for Medicare and Medicaid Services (CMS) and Medicare Advantage payers and generating income and profitability for UpStream.● Partner and collaborate with department leaders of 10 departments (Operations, Clinical, Finance, Quality, Security, Data, Technology, Government, Compliance & Legal) to ensure companywide deliverables are met for customers.● Support all efforts of 2 Accountable Care Organizations created between UpStream and partners, taking full risk for Medicare and Medicare Advantage patients, including the new CMS ACO REACH model, aimed at creating shared savings.● Customized and launched Salesforce customer resource management program in collaboration with Data & Analytics team to develop a tailored platform to meet business needs.

● Led sales team of up to 29 Regional Account Managers and Clinical Liaisons from eight branches across five states inclusive of hiring, onboarding, training, development, and oversight. ● Trained team on utilizing Sandler and Challenger sales techniques, which includes field training and mock sales calls to provide adequate skills feedback to sales team to enhance performance. ● Endorsed high acuity infusion services such as Anti-infective, TPN, Biologics and Inotropic therapies, as well as ensure census of 1500+ patients yearly. ● Oversaw integration of staff from four acquisitions to a single cohesive unit, work jointly with General Managers from eight branches in restructuring and optimizing sales and operational efficiency, which surpassed performance goals in the last four years including during the COVID19 pandemic. ● Promoted from Regional Director of Sales to Senior Regional Director of Sales in May 2021.● Accomplished $51M in revenue in 2015, resulting in a regional split of the Alabama and Mississippi regions.● Launched startup of acute infusion business in Charleston, SC in 2015 and grew revenue yearly from $599,197 in 2016 to $4.4M 2020 during challenging times.● Appointed to lead Sales Advisory Board, comprised of Account Executives across the company, to discuss, develop and implement new companywide sales and marketing initiatives.● Spearheaded initiative to gain access to electronic medical records at 15 hospital systems providing a more efficient referring process for customers. ● Led breakout sessions on various sales strategies to nationwide sales team at annual National Sales Meetings.● Implemented a rollout of Salesforce CRM to sales team to effectively track and managed the team’s sales activity, contacts and leads.

● Developed and carried out strategic sales plan to maximize revenue by increasing market share in all product lines (Respiratory, Home Infusion, Home Health, Hospice, Specialty Wound Care, Durable Medical Equipment, Enteral Nutrition, Sleep Care and Retail).● Responsible for effective hiring, training, development and supervision of regional sales representatives, constructing regional sales team from 4 to 11 representatives in 2.5 years, justifying each new position based on growth.● Led a surge in Gross Revenue from $1.3 million in 2011 to $3.6 million in 2012 (+176%); $9.1 million in 2013 (+153%); $9.8 million in 2014 (+7.7%), despite a 45% reimbursement cut to largest payer).● Infiltrated the Infusion drug market in 2012, boosting revenue from $0 in 2011 to $194k in 2012; $658k in 2013 (+239%); $856k in 2014 (+30%) by increasing focus of salesforce and proactively implementing Infusion Coordinators to aggressively gain business.● Penetrated the market with a new product line of Negative Pressure Wound Therapy, competing with the exclusive competitor that had been in the business for over 20 years and established significant market share in only 6 months. Drove revenue within Specialty Wound Care product line from $82k in 2012; $460k in 2013 (+464%); $503k in 2014 (+9.4%), through a tactical and thorough educational campaign to hospitals, physician offices and healthcare facilities.● Solidified 2 hospice agency contracts with innovative pricing structure, generating approximately $1.5M in additional revenue.● Amplified Ventilator business with 132% year over year growth from 2013 to 2014.● Accepted into and graduated from the Greenhouse Committee, a group of selected individuals identified as leaders within the organization that are on the path of higher level leadership and are tasked with leading several key initiatives for the company.

After performance as Accounts Manager & Administrator in Winston-Salem (2008-2011), moved to Durham to develop new business market. Governed all branch operations, leading efforts of 9 internal professionals and external staff of 150. Directed operations of management, finance, marketing, sales, human resources and compliance. Established P&L performance goals and implemented targeted initiatives to attain them. Devised and executed go-to-market strategies to spur new business development. Represented company to current and prospective clients and stakeholders.● Generated more than $6M in annual revenue through effective marketing and presentation of healthcare services to key decision-makers; diversified client base by securing deals with range of institutions and companies.● Engaged clients and managed key relationships with senior officers at UNC Hospital, Duke University Medical Center and Durham Veterans Administration - 3 of state's largest statewide referral sources - spurring product demand, interest and initiating collaborative business partnerships.● Facilitated company growth to become nation’s largest flu shot provider by leading business development initiatives of $1M in privately-sold flu & wellness services, growing client base of large corporations, school systems, retail businesses, healthcare facilities and physician offices.● Rebuilt and restructured internal team for optimal performance, introducing new recruitment, hiring and staff communication processes to transform branch office suffering from 80% turnover rate.● Earned esteemed selection as 1 of 11 U.S. managers to serve in company's 2011 CEO Roundtable, presenting field insights and proposing strategies to company's CEO for greater profitability, growth and performance.● Led Professional Advisory Board, setting strategic direction for Durham branch. ● Prominent member of company's Governing Body, recognized with MVP Award for 2011 Policy Training Meeting.

In praise of performance as Accounts Manager & Administrator in Eden & Yanceyville, NC (2003-2008), promoted to Winston-Salem to lead company endeavors in more significant market. Presided over all business divisions, leading Professional Advisory Board and managing 10 internal staff and 150 external employees. Defined branch priorities, analyzed market for new business opportunities and implemented strategies to drive new business development.● Through aggressive sales and marketing campaign, achieved 43% annual sales growth, increasing year-over-year sales by $1.7M.● Implemented effective business development strategies to grow year-over-year net income by $258K, marking 58% increase; attained placement in top 10% of net income among 400 nationwide offices through targeted initiatives to improve both performance and efficiency.● Prospected and generated new leads to grow and diversify business, executed sales campaign and closed deals in pursuit of sales goals; grew privately-sold flu and wellness services by 400%.● Earned company's Winner's Circle Award for top financial sales performance in 2008, 2009 and 2010.● Received Office of the Year Award in 2009, given to highest performing branch within the district.● Led Professional Advisory Board, setting strategic direction for Winston-Salem branch.● In response to shifting work processes following change in corporate leadership, proactively identified office defeciencies and created new Manager of Branch Operations position to streamline operations.

Oversaw all business operations for 2 seperate branches simultaneously in Eden and Yanceyville, NC, generating and managing $3M in annual revenue. Led Professional Advisory Board, 5 internal staff and managed more than 100 external employees.● Transformed company performance in Eden and Yanceyville markets, achieving 100% sales growth during tenure.● Engaged Blue Cross Blue Shield of North Carolina and negotiated statewide service agreement to build revenue.● Led office through acquisition of smaller company, ensuring seamless integration of acquired firm into existing processes, systems and corporate brand.● Earned company's Winner's Circle Award for top financial sales performance in 2005, 2006 and 2007.

Placed in struggling office to revamp branch performance. Marketed and sold healthcare staffing services to leading medical institutionals, prospecting and generating new leads, delivering sales presentation and executing deal closure agreements and new account initiations.● Attained 66% sales growth within 6 months, growing business to produce $25K per week in highly competitve market.● Formulated, developed and implemented creative sales and marketing campaign to competitively position company in demanding market.● Recruited, hired, managed and scheduled CNAs, LPNs and RNs for placcement in healthcare facilities.

● Contributed to $3.5 million in annual sales.● Recruited, hired, managed and placed CNAs, LPNs and RNs to provide home healthcare services to a vast array of medically fragile pediatric and geriatric patients and for supplemental staffing placement into healthcare facilities.● Managed after hours on call responsibilities during the week and weekends.