Kyle Ellis, Shrm-Cp Email & Phone Number

Oversee and support all initiatives related to recruiting, onboarding and learning and development.Facilitate Working Genius and CliftonStrength sessions for individual and team development.

Developed equitable hiring practices to ensure an inclusive recruiting process.

Muscle Shoals, Alabama, United States

Responsible for designing assessment guides used to screen and interview applicants.Oversee on-boarding, orientation and training plans for new hires.Coach and develop team members to produce desired metrics: Average Speed of Service under 5 minutes, and Overall Satisfaction score of 85%-Top 20% of restaurants.Talent sourcing that has resulted in a turnover rate of under 15% for the past 12 months.Develop and implement progression paths to incentivize and retain talent.

Muscle Shoals, Alabama, United States

Responsible for designing assessment guides used to screen and interview applicants.Oversee on-boarding, orientation and training plans for new hires.Coach and develop team members to produce desired metrics: Reduced waste from 11k-2k in a span of 3 months., Average Speed of Service under 5 minutes, and Overall Satisfaction score of 85%-Top 20% of restaurants.Talent sourcing that has resulted in a turnover rate of under 15% for the past 12 months.Develop and implement progression paths to incentivize and retain talent.

Florence, Alabama

Oversaw full-cycle recruitment to hire, onboard, and retain team members who are a great match for company culture; Consistent track record with ROI on talent acquisition resulting in a turnover rate of 17% - significantly lower than retail average. Conducted interviewing process assessing candidates’ skills sets, values, and abilities. Ensured the development of team members by empowering decision-making and utilizing a strengths based approach to employee training. Managed retail operations maintaining a 10% profit despite the trend of declining sales. Modeled a customer-centric approach and provides quality guest experiences earning a 90% net promoter score.

Florence, Alabama Area

Responsible for onboarding and training new team members concerning company standards, retail procedures, and operational processes. Tracked time and labor maintaining payroll budget including processing overtime and leave. Assisted with store operations by setting a positive work culture, ensuring superior customer service, and supervising personnel.

Florence, Alabama Area

Provided expertise and offered solutions to meet guest’s needs. Ensured customer engagement with merchandise to meet sales goals. Operated cash registers, managed financial transactions, and balanced drawers. ed.