My approach to family mediation & divorce coaching isn't about just resolving conflict or reaching agreements. My passion is to partner with you to restore YOUR soul, SELF-WORTH, and empowerment to take control of your life. I believe that everyone deserves to live a fulfilling and happy life, even in the midst of this chaos.I am committed to helping YOU be THE BEST parent you can be during this difficult time. I understand that divorce is especially challenging when children are involved and I am here as your support and partner throughout this entire process.WE will tap into your INNER STRENGTH and wisdom, and to guide you as you navigate challenges and move forward into your new chapter of life. Working together, we'll build a clear and actionable plan that will help you stay true to values and achieve.Let's PARTNER together to restore your soul and find inspiration in the midst of this difficult time. With my support and guidance, you will emerge from this experience stronger, wiser and more empowered than ever before!

🔑 Investigate, evaluate, and resolve commercial general liability, 3rd party property damage, and bodily injury claims of varying complexity and severity. Manage litigation and implement appropriate resolution strategies while effectively managing indemnity and adjustment expenses. Negotiate highly complex settlement packages and maintain proper case reserves for claims with damages ranging from $5K to more than $3M. Prepare timely written correspondence including coverage denial and reservation of rights letters.Select Accomplishments: ✔ Recognized by leadership for exceptional customer service, file quality, and proactive handling of all claim activities in accordance with established protocols, guidelines, procedures, and metrics⭐ Achieved overall audit score of 99.3% for 2020 with all phases exceeding 95%, crushing the corporate goal of 90%⭐ Maintain lowest pending inventory on the team with less than half the average number of open claims ✔ Took initiative to become a certified Arbitrator and participate in 10 hearings per month; contributed to significant cost savings by eliminating third party vendor fees✔ Serve as Communications Coordinator for company Diversity & Inclusion (D&I) group – Manage all D&I networks and ensure compliance with company guidelines and standards

🔑 Investigated, evaluated, negotiated, and settled complex Homeowner, Personal Auto, and Commercial Auto/Property insurance claims including litigation oversight, verification of coverage, legal liability, and extent of damage to persons and property. Confirmed and interpreted coverage issues and drafted appropriate written correspondence including reservation of rights and coverage denial letters. Jurisdictional accountability across 15 different U.S. States. Select Accomplishments: ✔ Won 2013 Adjuster of the Year Award (1 of 2 selected in the company)✔ Awarded for consistently exceeding company goal to resolve 50% of open claims within the first 60 days⭐ Outperformed target goal by 35% YoY, ranking in the top 1% of region for 12 consecutive years⭐ Contributed to more than $1M ($3,500/per claim) in cost savings through timely and accurate resolution⭐ Developed and led training seminars on proactive claim handling across the region✔ Earned Superior Service Award for introducing peer recognition initiative to enhance employee satisfaction & improve morale⭐ Program was implemented and adopted throughout the region⭐ Featured on national company website for positive impact of the program✔ Trusted by leadership to facilitate frequent training sessions for up to 50 employees on a wide variety of topics✔ Negotiated disposition of claims with insureds and claimants or their legal representatives; attended depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings as needed✔ Co-created successful loss reduction training program; reduced defense costs 30% in just 90 days of implementation✔ Quickly identified root-cause problems impeding production and obsolete procedures; provided innovative solutions resulting in accelerated claim settlements and more consistent qualitative results