Senior Controls Manager
Current
Jun 2021 - Present
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Mark Mcdonald Email & Phone Number
Senior Controls Manager
at
NatWest Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Controls Manager
Location
Greater Glasgow Area, United Kingdom
Company size
Who is Mark Mcdonald? Overview
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Quick answer
Mark Mcdonald is listed as Senior Controls Manager at NatWest Group, a with 20624 employees, based in Greater Glasgow Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Mcdonald.
Mark Mcdonald previously worked as Senior Commercial Manager at Natwest Group and Commercial Manager at Natwest Group. Mark Mcdonald holds Master Of Business Administration from University Of Strathclyde.
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Email format at NatWest Group
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NatWest Group
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Profile bio
About Mark Mcdonald
I am a highly motivated, pro-active and action orientated individual with a natural ability to build and utilise networks to develop/execute successful strategies in complex and competitive environments. With over 30 years Financial Services experience I am highly effective and a well-respected individual with a proven track record of leading and implementing strategic and tactical change solutions that have delivered measurable commercial value improvements and enhanced customer journeys. Key skills:Results driven.Ability to mobilise diverse teams to focus on business delivery and customer outcomes.Highly numerical and analytical with attention to detail whilst understanding the bigger picture. Change ready with a proven record of delivering projects across an Agile (Scrum Master and Product Owner) and Waterfall framework. Adaptable, curious, and open to learning.
Current workplace
Mark Mcdonald's current company
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Natwest Group
9 roles
Mark Mcdonald work experience
A career timeline built from the work history available for this profile.
Senior Commercial Manager
Working with senior stakeholders across NatWest Retail Banking to identify and achieve delivery of strategic/tactical commercial and customer objectives. Provision of Retail Banking Fraud oversight to Executive level in support of plan delivery achieved through subject matter experience, strong stakeholder management and influencing senior management.Provided Executive level insight on Covid-19 productivity/process impacts with ongoing involvement with our Regulators across a broad range of Financial Services metrics ensuring amended tactical product/process implementations as necessary.Lead on operational productivity opportunities within Retail Banking.
Apr 2020 - May 2021
Commercial Manager
Within UK Personal Banking I have managed to commercial performance objectives and ensured we had aligned business plans across our distribution channels, marketing and product teams to sustainably protect and deliver RBS commercial and customer ambitions.I developed Agile capability within RBS Personal Lending area as Scrum Master and Coach for Agile commercial hothouses which led to improved customer journeys and enhanced commercials.I provided Personal Banking Fraud oversight to Executive level with development and delivery of multiple initiatives that have helped protect our customersDeveloped and drove implementation of cost reduction strategies across Personal Banking.
Jan 2017 - Mar 2020
Commercial & Customer Experience Products Manager
Responsibility for the Life Protection product sets P&L and customer experience.Developed propositional improvements that increased market share and enabled RBSG to become major player in sales of life insurance.Responsibility for contractual and operational oversight of the Royal Scottish Assurance and subsequently the Aviva life contracts and key lead in all related governance.
Apr 2009 - Dec 2016
Commercial Productivity Manager
Responsible for delivering the productivity-based objectives of the RBS Personal Channel product set including Current Accounts, Loans, Mortgages, Insurance, Assurance, Savings & Stockbroking. Results achieved through delivery of commercial insight across the product range to senior stakeholders to enable fact-based data led solutions to be agreed and implemented.
Jul 2004 - Mar 2009
Information Manager
Sep 2001 - Jun 2004
Business Banking Relationship Manager
Oct 1994 - Sep 2001
Personal Account Manager
Sep 1992 - Sep 1994
Retail Branch Roles
Oct 1983 - Sep 1994
Team & coworkers
Colleagues at NatWest Group
Other employees you can reach at natwestgroup.com. View company contacts for 20624 employees →
WG
Willian Goncalves Ccbi
Colleague at Natwest GroupCrawley, England, United Kingdom
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AG
Aarushi Gehlot
Colleague at Natwest GroupDehradun, Uttarakhand, India
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WA
White Audrey
Colleague at Natwest GroupUnited Kingdom
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SS
Scott Summers
Colleague at Natwest GroupGlasgow, Scotland, United Kingdom
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RR
Ritika Rana Dhamija
Colleague at Natwest GroupDelhi, India
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SS
Sailakshmi S
Colleague at Natwest GroupChennai, Tamil Nadu, India
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MG
Michael Griffith-Hoyle
Colleague at Natwest GroupManchester, England, United Kingdom
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AK
Ashveen Kaur
Colleague at Natwest GroupDelhi, India
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PN
Pavan Naga Sai Kumar Nedunuri
Colleague at Natwest GroupHyderabad, Telangana, India
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SB
Sivaram Balakumar
Colleague at Natwest GroupChengalpattu, Tamil Nadu, India
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Willian Goncalves Ccbi
Colleague at Natwest GroupCrawley, England, United Kingdom
View →
AG
Aarushi Gehlot
Colleague at Natwest GroupDehradun, Uttarakhand, India
View →
WA
White Audrey
Colleague at Natwest GroupUnited Kingdom
View →
SS
Scott Summers
Colleague at Natwest GroupGlasgow, Scotland, United Kingdom
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RR
Ritika Rana Dhamija
Colleague at Natwest GroupDelhi, India
View →
SS
Sailakshmi S
Colleague at Natwest GroupChennai, Tamil Nadu, India
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MG
Michael Griffith-Hoyle
Colleague at Natwest GroupManchester, England, United Kingdom
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AK
Ashveen Kaur
Colleague at Natwest GroupDelhi, India
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PN
Pavan Naga Sai Kumar Nedunuri
Colleague at Natwest GroupHyderabad, Telangana, India
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SB
Sivaram Balakumar
Colleague at Natwest GroupChengalpattu, Tamil Nadu, India
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2 education records
Mark Mcdonald education
Master Of Business Administration
Member'S Degree, Chartered Banker
FAQ
Frequently asked questions about Mark Mcdonald
Quick answers generated from the profile data available on this page.
What company does Mark Mcdonald work for?
Mark Mcdonald works for NatWest Group.
What is Mark Mcdonald's role at NatWest Group?
Mark Mcdonald is listed as Senior Controls Manager at NatWest Group.
Where is Mark Mcdonald based?
Mark Mcdonald is based in Greater Glasgow Area, United Kingdom while working with NatWest Group.
What companies has Mark Mcdonald worked for?
Mark Mcdonald has worked for Natwest Group, Royal Bank Of Scotland Business, and Rbs.
Who are Mark Mcdonald's colleagues at NatWest Group?
Mark Mcdonald's colleagues at NatWest Group include Willian Goncalves Ccbi, Aarushi Gehlot, White Audrey, Scott Summers, and Ritika Rana Dhamija.
How can I contact Mark Mcdonald?
You can use AeroLeads to view verified contact signals for Mark Mcdonald at NatWest Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Mcdonald attend?
Mark Mcdonald holds Master Of Business Administration from University Of Strathclyde.
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