Michael Olson Email & Phone Number

Hastings, Mn, Us

Spokane Valley, Wa, Us

Oversee and manage; Receiving, Warehouse, Purchasing, Planning, Engineering, Manufacturing, Rapid Response and Shipping departments (180 headcount). Responsible for supply chain, manufacturing schedules, quality objectives and ensuring customer expectations are met while maintaining responsibility for site revenue, profitability and overall accountability for site P&L.

Spokane Valley, Wa, Us

El Paso, Tx, Us

ExpressPoint provides high-quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2008 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction.Successfully engaged with customers to identify opportunities and fulfill requirements in the most effective manner.♦ Supervised nine staff on the program management team. ♦ Coordinated strategic program activities and communications with existing customers.♦ Identified opportunities to improve productivity and reduce costs.♦ Managed continuous improvement initiatives throughout the program lifecycle from NBI to a disposition of inventory/equipment at end-of-life.♦ Led pricing, RFQ response, contract renewal, statement of work and change order negotiations for existing programs.♦ Ensured each assigned program achieved profit targets through decisive actions driving improvement.♦ Retained P&L accountability for all programs, including weekly report-outs, monthly detailed reviews, annual budgets, and monthly forecasts.♦ Established an account governance framework to promote effective and timely customer communication.♦ Worked with business development engineers and customers on qualified sales opportunities.♦ Led four significant new business implementation projects, delivering on time and within budget.♦ Served as the lean/six sigma project lead.♦ Played a critical role in the Supply Chain Operations Reference (SCOR) team.Skills Leveraged: Program Management, Project Leadership, Communication, P&L Management, Opportunity Identification, Client Relations, Continuous Improvement, Forecasting

Eden Prairie, Mn, Us

♦ Supervised product development teams comprised of project staff from various internal departments and external vendors.♦ Delivered the leadership required to develop and implement a strategy and communicate a vision for the future direction of the product line to sales channels, partners and staff.♦ Developed market requirements for new and enhanced products.♦ Played a key role in the product development process.♦ Assisted as needed throughout the commercialization process, including design reviews with customers.♦ Collaborated with marketing and sales staff to ensure products met market needs.♦ Served on a team with support, marketing and sales staff to ensure products had the necessary support documentation and training materials.♦ Migrated a software platform from a traditional install on-site/maintenance model to a subscription-based SaaS hosted solution.Skills Leveraged: Product Development, Product Marketing Management, Client Relations, Cross-Functional Collaboration, Team Leadership

Bloomington, Mn, Us

New York, Ny, Us

Mba, Management

Business Administration, Marketing

Education record