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VALUE PROPOSITION: ► Driven Operations Manager offering unique expertise in team leadership/training, operations management, stakeholder management, client relations, supply chain, manufacturing, product strategy, and thought leadership. Own the department vision, roadmap and requirements to exceed company expectations. Offer strong business acumen and analytical skills, and ability to construct and evaluate different business model approaches to maximize ROI. Recognized as a change agent capable of effectively leading technical, cultural and transformational change.► Accomplished and driven Product and Program Leader. Offering expertise in product strategy and lifecycle, SaaS platform business models, client and stakeholder relations, and team leadership. Engage with customers of ExpressPoint to identify opportunities, cost-effective applications, and project improvement.► Strong and skillful business acumen. Ability to evaluate and construct business models to maximize ROI. Led and implemented four significant new business projects, delivering on time and within budget. ► Influential and compelling communicator. Possessing the ability to effectively communicate at all levels of the organization internally and externally. Promoted, initiated, scheduled, and led quarterly business review activities with customers, sharing results with the executive team. ► Masterful team leader and trainer. Supervised and collaborated with a staff of nine on the program management team. Served as the lean/six sigma project lead to handle customer returns, aging inventory, and discrepant receipts. Designed a database and tools to record discrepant receipts, and created workflows resulting in a 55% reduction in the delivery time of products and an 80% reduction in discrepant receipts.I am always open to making new professional acquaintances. Feel free to connect or reach out: ✉ michael.olson@yahoo.com SPECIALTIES: Program Management ● Product Management ● Strategic Planning ● Client Relations ● Communication ● Team Management and Training ● Cost Control ● Program Leadership ● Stakeholder Management ● Revenue Growth ● Opportunity Identification ● P&L Management ● Product Strategy ● Product Lifecycle Management ● Value Proposition ● Continuous Improvement ● Cross-Functional Collaboration
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Director Of OperationsKeytronicHastings, Mn, Us
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Director Of OperationsKeytronic Jan 2021 - PresentSpokane Valley, Wa, UsOversee and manage; Receiving, Warehouse, Purchasing, Planning, Engineering, Manufacturing, Rapid Response and Shipping departments (180 headcount). Responsible for supply chain, manufacturing schedules, quality objectives and ensuring customer expectations are met while maintaining responsibility for site revenue, profitability and overall accountability for site P&L. -
Program ManagerKeytronic Feb 2020 - Dec 2020Spokane Valley, Wa, Us
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Senior Program ManagerExpresspoint Technology Services 2009 - 2019El Paso, Tx, UsExpressPoint provides high-quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2008 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction.Successfully engaged with customers to identify opportunities and fulfill requirements in the most effective manner.♦ Supervised nine staff on the program management team. ♦ Coordinated strategic program activities and communications with existing customers.♦ Identified opportunities to improve productivity and reduce costs.♦ Managed continuous improvement initiatives throughout the program lifecycle from NBI to a disposition of inventory/equipment at end-of-life.♦ Led pricing, RFQ response, contract renewal, statement of work and change order negotiations for existing programs.♦ Ensured each assigned program achieved profit targets through decisive actions driving improvement.♦ Retained P&L accountability for all programs, including weekly report-outs, monthly detailed reviews, annual budgets, and monthly forecasts.♦ Established an account governance framework to promote effective and timely customer communication.♦ Worked with business development engineers and customers on qualified sales opportunities.♦ Led four significant new business implementation projects, delivering on time and within budget.♦ Served as the lean/six sigma project lead.♦ Played a critical role in the Supply Chain Operations Reference (SCOR) team.Skills Leveraged: Program Management, Project Leadership, Communication, P&L Management, Opportunity Identification, Client Relations, Continuous Improvement, Forecasting -
Senior Product Marketing ManagerXata 2007 - 2009Eden Prairie, Mn, Us♦ Supervised product development teams comprised of project staff from various internal departments and external vendors.♦ Delivered the leadership required to develop and implement a strategy and communicate a vision for the future direction of the product line to sales channels, partners and staff.♦ Developed market requirements for new and enhanced products.♦ Played a key role in the product development process.♦ Assisted as needed throughout the commercialization process, including design reviews with customers.♦ Collaborated with marketing and sales staff to ensure products met market needs.♦ Served on a team with support, marketing and sales staff to ensure products had the necessary support documentation and training materials.♦ Migrated a software platform from a traditional install on-site/maintenance model to a subscription-based SaaS hosted solution.Skills Leveraged: Product Development, Product Marketing Management, Client Relations, Cross-Functional Collaboration, Team Leadership -
Solutions Marketing ManagerDigital Technology International Mar 2007 - Sep 2007Bloomington, Mn, Us -
Product Marketing ManagerPublishing Business Systems Sep 2005 - Mar 2007
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ConsultantUsa Self Employed 2003 - 2005
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Product Marketing ManagerLawson Software 1999 - 2003New York, Ny, Us -
Manager, Operations AnalysisNordictrack Jan 1998 - Dec 1998 -
Manager, Fp&ARollerblade Jan 1996 - Dec 1997 -
Operations AnalystRollerblade Jan 1993 - Dec 1995
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VariousRollerblade Jan 1991 - Dec 1992
Michael Olson Skills
Michael Olson Education Details
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University Of St. ThomasManagement -
University Of Wisconsin-Eau ClaireMarketing
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Osseo Sr. High
Frequently Asked Questions about Michael Olson
What company does Michael Olson work for?
Michael Olson works for Keytronic
What is Michael Olson's role at the current company?
Michael Olson's current role is Director Of Operations.
What is Michael Olson's email address?
Michael Olson's email address is mi****@****ail.com
What is Michael Olson's direct phone number?
Michael Olson's direct phone number is +161288*****
What schools did Michael Olson attend?
Michael Olson attended University Of St. Thomas, University Of Wisconsin-Eau Claire, Osseo Sr. High.
What are some of Michael Olson's interests?
Michael Olson has interest in Collecting Antiques, Salvage, Technology, Home Improvement, Art, Justice, Sustainable Farming, Collecting Art, Reading, Antiques.
What skills is Michael Olson known for?
Michael Olson has skills like Problem Solving, Visual Communication, Art Direction, User Experience Design, User Interface Design, Idea Generation, Design Education, Web Design, Design Thinking, Logo Design, Typography, Concept Development.
Who are Michael Olson's colleagues?
Michael Olson's colleagues are Renee Johansen, Jesus Gonzalez, Magiie Valenzuela, Tony Voorhees, Cpa, Joe Wagoner, Angelica Aguilar Morales, Amy Colegrove.
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