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Péter Horváth is listed as Management consulting | Continuous improvement | Data analysis | Customer experience management | Software development leader at Yettel.Hungary, based in Hungary, Hungary, Hungary. AeroLeads shows a matched LinkedIn profile for Péter Horváth.
Péter Horváth previously worked as Senior Service Delivery Manager at Yettel.Hungary and Delivery Unit Manager at Ericsson, Global Services. Péter Horváth holds Master Of Business Administration - Mba, Human Management, Economy & Finance from Budapest University Of Technology And Economics.
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I have experience in various expert, manager and leadership positions at multinational companies in the telecom sector.I worked as software project manager, product manager and software development leader. as well as acted and a management consultant and help managers and leaders to understand, improve and transform their processes and organizations (customer experience, ITIL)My biggest strength is my analytical thinking. I am doing my best if the task includes analysis, understanding and visualization of the situation where action plans may be built on.I am customer oriented and service focused. I prefer to define a customer to my tasks and deliver value for them.Innovation and continuous improvement is important for me. Common characteristic is in my roles, that I drove change for improvements.Some results:- As a software product managed, I increase the user base by 2.5 by changing the mindset and looked at the software solution as value creator rather than a set of functions- Both the customer satisfaction and the employee engagement are increased when we introduced scrum, the agile methodology instead of waterflow- The operational and financial KPIs have increased when discovered a relevant insight and built a customer centric action on it
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Törökbálint
I act as a management consultant and use data analysis to inspire managers and experts on technical and marketing areas.I am responsible for developing the customer experience framework for Yettel telecom customers and internal IT users.I run analysis for gaining insights and inputed them to IT and network teams for executing the appropriate actions.I.
Hungary
I managed cross-functional organization (representing ITIL areas) of employees and external staff that provides software and IT infrastructure solutions for enabling, supporting and automating Ericsson’s Service Delivery processes. Our responsibility covered the whole life-cycle from requirement gathering to operations.I shifted the focus from technical.
Hungary
I defined growth strategy to find and approach potential users for the solution. I shifted the focus from features and features of software to value for users. Our user base multiplied during this period.
Hungary
I set up project planning, follow up and reporting practice as well as internal structures that supported the growth of project teams.I developed a continuous re-planning method to satisfy management needs of always be in control and have reliable status reports.
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Péter Horváth works for Yettel.Hungary.
Péter Horváth is listed as Management consulting | Continuous improvement | Data analysis | Customer experience management | Software development leader at Yettel.Hungary.
Péter Horváth is based in Hungary, Hungary, Hungary while working with Yettel.Hungary.
Péter Horváth has worked for Yettel.Hungary, Ericsson, Global Services, and Ericsson, R&D.
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Péter Horváth holds Master Of Business Administration - Mba, Human Management, Economy & Finance from Budapest University Of Technology And Economics.
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