Priyanka Priyadarshani Email & Phone Number

Bengaluru, Karnataka, India

1) Acted as the primary contact for client onboarding 2) Customised solutions to meet unique requirements and improving client retention 3) Led client projects from initiation to completion,on-time delivery rate.4) Optimised implementation workflows and increased efficiency, cutting deployment time 5) Collaborated with 4 cross-functional teams to streamline resources, reducing project delays 6) Ensured all projects met timelines, scope, and budget constraints, generated impactful revenue 7)Led post-implementation reviews with clients, using feedback to improve future project success rates 8) Cultivated strong client relationships, achieving client satisfaction rate and contributing to repeat business growth.Key Achievements:• Awarded as Employee of the Month Aug24, 1st position in accounts retrieval.• Overachiever of KPIs 120%, consistent star employee in revenue recognition.• Promotion & Increment in salary within 6months, Training Manager from Implementation Manager.• Maintained 95% client satisfaction rate, contributing to client retention and repeat business.• Recognition and praise from founders and Senior Managers for consistent impactful performance.

Gurugram, Haryana, India

1) Prepared and implemented standard operating procedure, KPIs.2) Implemented and acted in accordance with the Clients SOP or Overlays3) Reported breach of security and monitoring events or other security risks for Clients.Key Achievement: Promoted to reporting team.

Delhi, India

1) Worked in a Invoice team, made the organization resourceful and profitable with my work efforts.2) As being flexible handled multiple jobs, and best fitted at any task as per the organization demand.Key Achievement: Zero error rate priority being my work ethics leaded in the organization.

Master'S Degree, Political Science And Government

Bachelor'S In Arts, Political Science And Government