IT Experience of 2 years in the field related to Configuration, Customization and Development of ServiceNow. • Previously associated with Soltrix as a Systems Engineer for ServiceNow Implementation. • ServiceNow Certified CSA - ITSM, ITOM. • Worked with product owners and stakeholders to translate business requirements into functional capabilities within ServiceNow. • Experience in designing, development, and implementation of ServiceNow platform (ITSM/ITOM/ITIL). • Experience in working with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Background Scripts, ACLs, System Properties and Reports, Server Slide Scripting, REST Integration, Scheduled Jobs, Record-Producers etc. • Worked with transform maps, data sources for data loads and managements. • Worked on creation and customization of workflows/Flow Designer.Developed skills to use ServiceNow platform and docs to use for custom requirements.