Ramesh, Krishnan Email & Phone Number

Dublin, Ie

Ireland

Main Accountabilities:• Bridge Business, People & Technolgy - Agile Mindset• Change Enabler – Focused on Enterprise Architecture perspectives (Business, Data, Application and Technology)• Leading and Coaching Client Organization in its Agile Adoption• Customer Focused & Change Agent - Product Ownership• Help Teams to adapt Servant leadership & Scrum/Agility• Project Delivery - Demand & Capacity Model • Deliver Business outcomes with Focus on: Customer satisfaction, Time to market, Predictability, Productivity, Quality, Innovation & Sustained Continuous Improvement.• Enterprise Architectural design patterns• T24 Core Banking Products• Life Insurance Products • CLOAS Policy Administration application• SME for Business Banking Products & e2e integration• SEPA/Instant Payments, Debit Cards - ISO20022 xml messaging• Digital Transformation• APIs - SOAP, RESTful, MQ JMS• Business Analysis, Process Mapping, Functional & Technical Documentation, Product Parameterization and Configuration, Data Analysis & Mapping, Feasibility/Capability Gap Analysis & POCs• Conduct Prestudy & provide HLE for Business Proposals & RFSs• Lead Root Cause Analysis of production incidents and SLAs• Prepare Runbook for Deployments & Support Release Management - Proficient in CAB and eCAB Release planning activities.• Data Migration of Historical Data - Mergers/Acquisitions, Storage Capacity Expansion, Legacy system modernization & Introduction of additional systems• Transactional Data Analysis/Reporting - Financial, Legal, Compliance and Regulatory obligations• Payment Sanctions Check and Fraud Monitoring• Loan Origination & Servicing workflow, Mortgages Home Loans & Business Loans - Secured/Unsecured • Working with Onsite/Offshore IT teams and Vendors to ensure software build is aligned with business requirements. • Assisting QA/UAT in preparation of Test Cases and Scenarios to ensure solution meets requirements. • Perform quality review checks on project deliverables.

Dublin, County Dublin, Ireland

Home Loans Servicing (MS Azure Cloud & Azure DevOps)Key Responsibilities & Achievements: Assessed Agile maturity and organized relevant trainings, coaching and mentorship to accelerate transition to new delivery model (Demand & Capacity). Streamlined Scrum processes and facilitated Scrum ceremonies, reducing redundancies by 30% Incorporated Agile best practices & new ways of working agreements, boosting velocity by 25% Coached 3 teams in Agile methodologies, secured 90% team adherence to Scrum guidelines in 3 months Promoted healthy agile culture across the organization and creating environment for continuous improvement. Managed the Resource Capacity Planner, Delivery Plan, Release notes, Business approvals/signoff sessions, CAB presentation and Support Release to Production and support Business validation. Hyper-care Support – Created Insights to ensure issues are refined and prioritized for Sprint planning and released on a bi-weekly release at the end of the Sprint Iteration. Based on business urgency and customer impact, Hot Fixes are being implemented into production during the sprint iteration with Emergency CAB and Business approvals in place.

County Dublin, Ireland

Roles & Responsibilities:Subject Matter Expert for Business Banking Product Development & Delivery.Stakeholders Engagement, Gathering Requirements Workshops, Review, Scoping/Sizing and approval/sign-offVendor Engagement - Collaborate with Temenos(Offshore and Onsite), TSYS Business/Technical Architects and Developers to ensure that the requirements are fully understood and mapped correctly in FSD/TSD and other technical deliverables. Conduct Review / Signoff meetings and manage the Traceability Matrix. Pre-study - HLE, Feasibility and POCsInhouse & Offshore Development Delivery Coordination: Product Customization & EnhancementsDefects Triage - Collaborate with QA/UAT Testers, review, validate, assign to Developers and closing of defects.Live Release Deployment Coordination - Review deployment packs, dependencies and support Release team.Support Business Validation on - Live releases, Emergency Change and production fixes & Ops Risk incidents. Create e2e runbook for Server, Client Certificate renewal proceduresHyper-Care, Production Support & BAU Ownership.Solution Design & Proof of ConceptsCreate, review & signoff - Technical and Development ArtifactsE2E RunBook Execution & Dress Rehearsal monitor and supportValidation - T24 Account Closure Data Business/Operations & Finance Recon SupportFinal KBC Loan Account Closure Statements to CustomersPayment sweeps - inflight and post migration to BOIData Reporting - Regulatory, Financial and ComplianceT24 Temenos Core Banking Skills:Retail, Corporate and SME ProductsCurrent Accounts - E2E Debit Cards Processing and ServicingSavings & Deposits with Negative Interest RatesSME Lending - Secured/UnsecuredMortgages - Loan Origination, Completion & Servicing, Digital & Automated AIPSEPA, SWIFT Payments ProcessingPSD2 Open Banking - Personal and SME Business BankingMultifactor Authentication User Access Management - VASCO IAS & SMS - EngageHub (Oxygen8).CRIF - Credit Card Onboarding & Credit Rating.

Dublin

Insurance & Investment Instruments - Web based & Mainframes CLOAS Policy administration.Requirement Analysis, Estimation, Test Approach, Strategy and Planning, Scheduling, documentation and execution of functional requirements for Web and CLOAS Mainframe applications. System integration Test Plans for Life Assurance systems environment – Clients: AXA MPS, Lawrence Life, Cattolica Life.Digital Strategy – Rolling out of new web interfaces and Paperless implementation – AXA MPS.Create and administrate Change Requests.Planning Risk Base Testing, UAT strategies, pre-production combined test execution with Client and Third-Party Applications, liaise with Clients for deployment approvals and ensure the business readiness of the release.Jira Management – Create, Administer and Close deliverable tasks and defects/issues.Create and oversee approval/sign off of Release Notes for the deployment of code into Pre-Production and Production environments. Liaise with Actuarial Team to initiate the new product/fund setup and prepare calculations of various Coupons and Maturities payment spreadsheets for client review and sign-off.Liaise with Business /Banks to organize and request MiFID/SEC (Markets in Financial Instruments Directive) authorized NDGs - Client Information set up for various Fund portfolios for various test scenarios.CLOAS Policy Admin Experience - New Product, New Business, Policy service transactions - Policy data maintenance, Part Surrenders & Approvals, Full Surrenders & Approvals, Cancellations – prior and post Cool-off periods, Surrender during inception, Top-ups and Approvals, Price cards, Fund Selections and Switches, Policy attribution – unit investments, dis-investment and Payment choices, FATCA – Foreign Account Tax Compliance Act, Capital Gain Tax, Exit Tax, Levy, Regular and Adhoc Partial Surrenders, Coupons, Maturity, and Death Claim Payment Process, Letters and Annual Statements.

Dublin, Ireland

Client : Bank of Ireland, Retail Banking( Post office Loans, Credit Cards, Savings)PMO - Program Management Operation • Facilitated meetings between key stakeholders to discuss deliverables, schedules and conflicts & provided regular programme updates.• Tracked and monitored risk exceptions (RAID) to ensure that control deviations are identified and itigated.• Monitored budgeting and forecasting cycles to ensure costs (baseline vs actuals) were recorded, tracked accurately using project management tool CA Clarity PPM and spreadsheet pivots.• Reported on key milestones and outcomes, resource administration, task Allocations for timely decision making. • Managed Resource administration, Task Allocations and Reporting. • Managed the Vendor/Third party invoices and Accruals and reporting to Finance for accounting (Revenue Revognition). • Create/Update monthly Cost Plan by allocating the monthly costs for the programme resources (onshore and offshore), third parties, miscellaneous expenses, external and internal labor, etc., and ensure that ETC (Estimate To Complete) are in-line with the Programme Budget.E2E Business Analyst - Service Introduction / IT Security • Collaborated with Third parties/Vendors (First Data, Experian) and BOI IT partners and compiled the complete E2E Functional Solution Specification (FSD/BRD) which mainly focus on Scope, RAID Logs, Functional Requirements, Solution Architecture, Data transmissions and SIDs (Standard Interface Definition), Interfaces/connectivity, Data Warehouse/MI Reporting, Operating procedures and all Internal Deliverables.• Facilitated workshops to gather functional requirements for Web and Mainframe applications from Vendor and internal BOI business partners, presented to the Service Introduction Team as an input to ensure the agreed deliverables are in-line with BOI standards (BDM – Bank Delivery Methodology).

Dublin, Ireland

Requirement Analysis, Estimation, Test Planning, Documentation and Execution of Functional Requirements for Web and CLOAS Mainframe applications System integration Test Plans for Life Assurance systems environment – Clients: AXA Life, Lawrence Life, Cattolica LifePlanning Risk Base Testing, UAT strategies, pre-production combined test execution, liaise with Clients for deployment approvals and ensure the readiness of the release.

Waterfford

Facilitated workshops and meetings with stakeholders to gather Business Requirements and assisted end-users in clearly articulating all aspects of their requirements for Life Insurance, Annuities and Group Systems – Project: Claims Management - Compliance RSA (Regulatory Settlement Agreement)Prepared Functional & User Experience (UI and Reports) Specifications based on Business RequirementsDeveloped prototypes and Business Use Case Scenarios to facilitate the gathering and documentation of requirements.

• Agile Transformation – Accountable for establishing Agile mindset/Scrum transformations from waterfall project delivery to Scrum, Kanban frameworks.• Mainframe Applications – IT SME - Subject Matter Expert for Life and Annuity Products, Supported New Business, Client Information, Financial Accounting, Compliance, Agency Distribution – Commissions & Compensation, mergers and acquisitions, Financial Securities Program, Individual Life Insurance(Term & Whole Life), Annuities and Pensions & Billing and Claims Processing Systems. Led IT projects across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Proficient in System analysis, Design & integration, System & Software requirements, Data Requirements and Gap Analysis, Mapping using Mainframe datasets, DB2 and SQL Server.  Analyzed Data migration requirements for mergers and conducted system performance and initiated process improvement measures for mainframe and Web-based applications. Worked closely with Incident Management and Production Demand Management Teams to address, escalate, timeline, investigate the root cause and resolve the Day-to-Day production issues to meet the Service Level Agreements (SLA). Supported Life Insurance New Business, Client Information, Financial Accounting, Compliance, Agency Distribution – Commissions & Compensation, Financial Securities, Individual Life Insurance, Annuities and Pensions & Billing and Claims Processing Systems. Supported IT Requirements for Auditing, Compliance and Regulatory Reporting – NAIC, MCE, SOX.Insurance Applications Executed: SPOCS: Sales Practices Oversight and Compliance SystemAOS – Advanced Ordinary SystemsRDMS - Retail Distribution Management SystemANNUITIES - Fixed and Variable Annuity Products

Croydon, United Kingdom

Corporate Banking, EMEA Global Banking Data analysis and Support - Mainframes COBOL/IMS/DL1Onsite Project Coordinator - reporting to Onsite Business Manager and offshore Senior ManagementEMEA Data Centre Development & Support for Corporate Banking Customers – Review, Analyze and Reconcile Financial transaction issues by handling the live Global Banking System IMS databases for SWIFT, FX, Cross Border Sweeping, Deposit Accounting, etc.Service line support for international users.Offshore team training/mentor.

Bengaluru Area, India

Home and Life Insurance Development - Mainframes

Bachelor'S Degree

Education record