Roberto Ochoa Email & Phone Number

- Monitor the status and performance of field equipment and technologies- Oversee quality of productions and onsite safety of crew- Manage customer requirements, expectations, and project acceptance- Primary technical resource for assigned projects- Development, sourcing and integration of equipment and technology need for operations- Implement on site information technology infrastructure including oscilloscope ethernet signal analysis, network topology, VoIP, router setup and wireless connectivity- Project manage field rollout at new locations- Support construction manager, development team, and procurement

The Woodlands, Tx, Us

- Conducted troubleshooting to resolve IT related issues throughout the Lone Star College system- Consistently met call handling performance, trouble shooting, and technical resolution- Connected devices to the network and provided support to internal customers- Performed new employee training and skill assessment- Provided help desk support to college personnel including telecommunication, data networking, and other technology services- Rolled out multiple new software for staff and faculty- Managed multiple IT projects- Performed training for social engineering awareness and other security efforts- Proprietary software end-user support for various products including Office 365, Black Board, and internal software

NASA Community College Aerospace Scholars- Robotic Mars Rover Competition - Developed algorithms for robotic software per project requirement- Demonstrated ability to adapt to technical issues and provide solutions- Presented algorithm failure, improvements, and accuracy on completion of competition

Bachelor Of Science - Bs, Computer Engineering

Associate Of Applied Science, Computer Engineering Technology/Technician