Scott Williamson Email & Phone Number

Sydney, New South Wales, Australia

North Sydney, New South Wales, Australia

As a Simplification Lead my role was to lead a cross functional team (Customer Ops, Digital, Product / Marketing, Customer Experience, BI, Designers and Developers), tasked with making the customer’s experience of changing their mobile phone or plan simple and frictionless, and less complex for employees. The opportunity was to increase NPS, the volume of.

The Business Analyst role was transitioned into the Business Demand & Delivery team as a Business Demand Manager, and in December 2015 I accepted a permanent position in the Business Demand & Delivery Team. Working with the Business Program Delivery Managers, the key function of the Business Demand Manager was to manage business demand through the.

You may have noticed I’ve updated my job title on LinkedIn to join #ourdreamjob as a Cancer Researcher to raise awareness of the DreamLab app. DreamLab is an app from the Garvan Institute and the @Vodafone Foundation which uses your smartphone’s computing power to help fight cancer. The app is available to download on iOS and Android so you can become a.

Haymarket

As a senior regional BA in the Demand IT Functional BA Team my role has been to support Manufacturing and Operations systems throughout the AsPac region (Pakistan, Sri Lanka, Singapore, Japan, Australia, PNG and Fiji), acting as the intermediary between “business” and IT. Across multiple major and minor projects I was required to gather and analyse.

Reporting to the Group Mobile Marketing Manager in a newly created role to manage Optus Business Mobile Value Added Services. Product portfolio included Voicemail, SMS, MMS, Surepage, Mobile Teleconference, Billing & Reporting, Customer Online portal (eFulfillment), and Optus Business Home Zone (Femto Cell). Objectives for the role were to meet financial.

Reporting to the PIT Manager, the role required end-to-end BA representation for CS&S on development, strategic and operational initiatives. Managing the initiatives through the SDLC from Scoping, Initial investigation, Feasibility & Design and DIV Phases. Objectives for the role included: Ensuring initiatives met required outcomes and benefits realised..

Vce

Professional Negotiating And Influence

Lean Six Sigma Yellow Belt Certification