Tess Cooper Email & Phone Number

Reservoir, Vic, Au

Geelong, Victoria, Australia

Social media marketing – Campaign planning, design and scheduling including paid and organic content creation.Graphic Design for a range of print and digital collateral including websites, catalogues and posters. Assisting with installation and exhibition design in collaboration with artists, curatorial staff and gallery coordinatorsAssisting with retail and administrative tasks including greeting visitors, making sales, preparing tax invoices and setting up suppliers

Preston, Victoria, Australia

Supporting the Marketing Department by providing administrative, scheduling, project coordination and creative input toward the successful execution of Marketing Campaigns, Events, Creative services Advertising and Internal Communications.Taking the lead on several Marketing projects such as Scholarship Promotion to MP students creating EDMs and customer journeys that achieved 6% CTR, producing design and copy for organic social posts and attaining 2% engagement. Best of all accomplishing an increase of 45- 60% in Scholarship applications through promotion activities.Offering exceptional and informative customer service to Melbourne Polytechnic (MP) staff and external stakeholders whilst triaging enquiries and service requests efficiently.Redesigned and built a Marketing Department SharePoint site to be a strategic reporting tool and resource hub for MP staff to interact with. Staff are now regularly interacting with the site to access Marketing performance data across key metrics such as enrolment applications, ad performance and website traffic as well as accessing information about Marketing services and downloading resources efficiently. Collaborating extensively with the Scholarships and Events teams to successfully execute major events like Graduations and Ministerial Visits, managing logistics, communications, and financial administration in the lead up and seamless operational support on event days.

Preston, Victoria, Australia

Coordination and scheduling of organic social media that aligns with brand strategy, values and objectives oif the institute. Collaborating with internal and external stakeholders to produce and coordinate content for particular audience segrments. Copywriting, designing and producing creative assets for social media posts.Monitoring and analysing engaging with brand audience.Programs: Meltwater (Media monitoring, PR tools, analytics, social listening and social scheduling,) Meta Business Suite, Planable (social scheduling), and Canva.(content creation, scheduling).

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Spearheaded the promotion of educational programs, advancing sales targets effectively then ideating and communicating the fundamentals of the product to staff providing support to lift the team overall. Later envisaging and executing an operational model of support offered to students undertaking study and internships with LODE.Achieved a promotion from a sales role to manager, leading teams of sales professionals within just six months, then demonstrating strong operational leadership and strategic vision, achieving a promotion to the head of student experience with operational oversight over 90 staff.Identified key areas for the business to improve developing onboarding and training manuals and coaching facilitating expansion of the business from 14 staff with an average of 4-5 sales per day total, to over 90 staff and 150+ sales per day.Conducted training and development materials and workshops, which were implemented by key education suppliers such as Careers Australia and led to enhanced collaboration and further expansion opportunities

Docklands

Richmond Melbourne

Diploma Of Commercial Art - Graphic Design, Graphic Design

Print and digital, documentation, layout and formatting. Typography design, animation and illustration Practical fluency in Adobe Creative.

Bachelor Of Communication, Communication And Media Studies

Introduction to Public Relations Creativity, Communication and the Digital Age Online Screen Media Introduction to Screen Media Motion.

Discovering Horticulture Short Course, Horticulture

Activities and Societies: Attaining a healthy soil Plant identification Plant propagation Mulch, pots, water and nutrition Plant form.

Certificate Iv In Residential Drafting, Architectural Drafting And Architectural Cad/Cadd

Work safely in the construction industry (White Card) Produce digital 3-D models of building designs Work effectively in a building design.