Tom Law Email and Phone Number

- Provided content expertise for Suncorp Bank’s digital transition to a new website: using UX and SEO principles to strategise and execute pages such as ‘About Us’, ‘Online Security’ and various product pages. - Wrote, edited, optimised, proofread, and managed a range of customer-facing digital communication for various clients, including Headspace, Mind Australia, Wilson Security and Virgin Active.- Conducted and co-developed content development workshops for external marketing teams: including an AI prompt engineering course and a web accessibility workshop.- Participated in Avion Agency brand development and overhauled its social media channels: including strategy, design, content and project management.

Lendi is an online platform that makes it easy to search, choose and settle home loans with no hassle. With a lending panel made up of more than 25 banks and lenders, offering over 2,500 products, Lendi is shaking up how we access home loans, supporting people from start to settlement. My role as a Content Marketing Specialist is to support the Marketing and Brand team as Lendi and Aussie Home Loans after a recent brand merger. The role includes:- Partnering Lendi and Aussie home loans to help support Brand and Marketing strategies- Developing content to support all touch points throughout the customer experience- Executing the customer journey strategy- Planning, writing and editing engaging personal finance content designed to demystify home loans to help readers get on the front foot financially- Researching and using property market insights to inform content and leverage brand positioning- Website and blog content informed by current SEO practice - EDM content and campaign planning- Social media ideation and youtube campaign planning- Creative ideation and briefing to support content deliverables

Skalata Ventures is a fully-integrated seed investment program designed to helpearly stage companies prepare to scale and grow into significant, sustainable andtransformative business.

Content management — Management of content across blogs, EDM and social media to meet objectives for Reece Bathrooms and other agency clients. Content creation — Copywriting for a range of digital mediums (website, blog, EDM and social media), designing complementing assets, organising design briefs where needed.Campaign execution — Executing campaign-specific partnerships such as Reece Bathrooms’ partnership with Channel 9’s The Block.Creative ideation — Developing fresh and insightful ideas that maximise the use of talent, brand and product opportunities across clients’ and their partners’ channels.Monitoring & improvement — Reporting on the success of partnerships and content engagement, implementing plans to improve how our clients use partners to deliver brand messages.Partnerships Management — Assisting to manage b2b partnerships, media partnerships and celebrity/influencer partnerships, together with Snr Media & Comms Lead.Research — contributing knowledge to the broader agency through consistent research of industry and digital trends. PR & media support — Supporting Snr. Media & Comms Lead in key PR and media engagement activities, including preparing media materials featuring clients’ partners.

Copywriting for clients via Sea Salt Marketing on a freelance basis. Copywriting activities include:- Social media content- Blogging content- Website copy

Owned under Allianz, Club Marine is a leading premium insurer for boating. As a Member Services Specialist, my role here entailed: - Customer service via inbound and outbound phone calls- Alteration and management of insurance policies via CRM system- Binding sales in order to meet sales targets and KPIs- Troubleshooting insurance policies in order to reach desirable outcomes

Sattler and Co. is an integrated marketing, PR, distribution and content development company for clients lying in the Golf, Tourism and Hospitality sectors. My role as a Junior Account Manager, Social Media and Marketing Coordinator included (but was not limited to):- Managing multiple client social media accounts: content planning, implementation, campaigning, engagement and analytical reporting- Copywriting across digital channels: social media, website & EDMs- Assistance in planning and implementing PR campaigns- Pitching to local news and lifestyle media- Monitoring media coverage and media reporting- Creative briefing: graphic design and photography- Influencer sourcing and engagement - Customer engagement via social media

Reymond Communications is a leading luxury lifestyle PR agency. They are passionate about the dynamic and layered stories inherent to the lifestyle industries, in particular, hotelerie, tourism, gastronomy, design, architecture and property.My role here as an intern is to support the wider team in the day-to-day activities of the agency. A significant part of this is to evaluate and measure campaign and client success. Reporting to the Junior Account Manager, Account Coordinator, and other key members of the team, my role includes, but is not limited to:- Clipping media coverage- Compiling headlines- Social media and campaign reporting- Drafting media materials- Setting up and clearing up for meetings- Updating contacts on Prezly- Social media engagement- Other administrational duties as required

At Haigh's Chocolates, the aim is to become a trusted advisor with customers. This is accomplished by building rapport, asking the right questions in order to achieve the best solution for the particular customer. My role with Haigh's included direct customer service, performing a point of sale, food handling product assembly, stock delivery runs and store maintenance. My time with this company had been very rewarding as I learnt new ways to achieve store goals everyday.

After my internship with Nine Adelaide, I was employed and kept on the programming team as a production assistant.In November, I was assigned to the Adelaide Oval as a production runner for the cricket during the Commonwealth Bank Tests. I was mainly situated at the Commentator's Box, and my tasks included running personal errands for the commentators (including Shane Warne, Michael Clarke and Ian Chapelle). I would also assist in moving equipment to the oval and assisting promotional shoots with the commentators and the Nine Sports team. From January to March, I was a production assistant for the second season of the lifestyle program, Adelady. My responsibilities included:- Contacting locations to confirm shooting.- Research into locations, people and forming interview questions.- Running errands for the producer.- Assisting in creating call sheets. - Gathering images and info from various businesses and productions.- Assisting on shoots.- Reviewing vision and creating shot lists. - Organising events such as the season's launch party at Nine. Moreover, I'm currently involved in promotional work with Nine where I get involved in many activations throughout Adelaide to promote programs and run competitions.

During my final year at the University of Adelaide, I undertook media placement at Channel Nine (Adelaide) in the publicity and programming department. My responsibilities included:- Reviewing footage for programs.- Going through vision and assembling shot lists.- Writing media releases. - Gathering press clippings. - Accompanying the head of publicity to meetings with sponsors and partners. - Creating interview questions for actor Tim Campbell. - Conducting an interview with actor Hugh Sheridan.- Going on location to assist in shoots.

SouthStart is a conference focusing on technological innovation and startups, combining an expo and startup pitching competition which aim to connect, educate, inspire, and showcase South Australia startup businesses. It brings vibrancy to the Adelaide startup community and demonstrates Adelaide’s capacity in entrepreneurism and technological advances.

The Adelaidian is an online-based magazine in Adelaide that covers fashion, events, food, drink and more. On top of my studies at university, I wrote articles covering various openings, stores and events that would occur in Adelaide. Here, I expanded on my written communication and journalistic skillset such as reviewing and interviewing.

At Radio Adelaide, I have been involved in the production of two programs: Global Generation and Midnight Static (Student Radio). Global Generation is a youth-focused current affair program that was undertaken by students from the University of Adelaide. The program was apart of a university subject titled 'Radio and Online Production' and it enabled me to develop skills in program production, program presenting, interviewing, panel operating, content editing and social media operating. This ran on a weekly basis from March to June in 2016, while my roles typically alternated every week. Midnight Static is a music-focused program that is apart of Student Radio, a student volunteer-based sector of the station. I started my involvement with this program in March 2016 and have since been expanding my skills in presenting, producing, panel operating and editing.

At JB Hi-Fi, I was employed as a member of the counter staff for the Christmas period in 2014, knowing that the employment was temporary. My role included performing transactions, cash handling, operating the telephone (including store announcements) and customer service. Here was where I discovered my passion for customer service. I was able to identify familiar ground with all of my customers, as I always had a interest in the products at hand. The Christmas period was extremely busy as there were long days of continuously serving customers. I found this to be quite enjoyable and I was also able to work effectively under pressure in a fast-paced environment.

In 2013, I started working at Romeo's Foodland in Stirling, South Australia. This was my first casual job that kept me occupied during my gap year after graduating high school in 2012. I began as a grocery assistant, which included replenishing stock onto the shelves, customer service, store maintenance and operating the check-out. In addition to this, I also worked in the fresh produce department where I learnt the importance of hygiene for food handling.