Victoria Herrera Email and Phone Number

➤ Submitted DA applications through the Arizona Department of Health Services. Knowledgeable of all possible Notice of Deficiency (NOD) and Request for Information (RFI) scenarios and how to administer them appropriately.➤ Health Care benefit distribution through Humana and Delta. Assured that the company met and complied with all federal laws and regulations such as COBRA, Section 125 POP, ERISA, and 1094/1095 reporting. Termination of employee benefits.➤ Handled all government related claims including unemployment insurance, child support and housing assistance.➤ Ran bi-weekly payroll for 2 separate locations, with a total payroll employee count of over 100 employees.➤ Hired staff for two separate business locations. Including creating job postings, screening resumes, contacting potential candidates, scheduling interviews, conducting interviews, and providing a follow-up with candidates.➤ Onboarding tasks, proper completion of new hire paperwork, and employment verification through E-Verify.➤ Employment verification for employees that were buying homes and for home loan verification.➤ Created and implemented employee mediation forms, harassment documentation forms, and complaint forms.➤ Ran regular audits to ensure accuracy and the proper function of operations. ➤ Personnel file management kept under lock and key to assure maximum confidentiality.➤ Held regular employee reviews to assist in the growth of every individual. Supported work-life balance, allowing for growth within the company by rotating roles & cross training.➤ Revisement of the Company employee handbook in response to changing policies due to the growth of the Company.

➤ Created spreadsheets to track data and the flow of operations.➤ Maintained general facilities and technical infrastructure to meet all regulatory, safety, and compliance rules, including current municipal and state licensing posting➤ Managed onsite security systems access including key and key fab assignment, and alarm management.➤ Maintained administrative services by organizing office operations and procedures, directing correspondence, designing filing systems, reviewing and approving office and janitorial supply requisitions, and assigning & monitoring clerical functions.➤ Administered general onsite compliance including coordinating site visits, and providing management with documentation required for reporting.➤ Performed as the onsite manager in the absence of the Operations Manager and can execute all duties of the management team, including Patient Services and Inventory management duties.