Learnt programming languages like Python, C, and JavaScriptDeveloped Python scripts to automate repetitive tasks, including data cleaning and processing.Assisted in analyzing software usage data to help optimize software performance and user experience.Gained exposure to various data structures and algorithms, enhancing problem-solving capabilities.Collaborated with the team in testing and debugging applications, ensuring code efficiency and clarity.

Installed, configured and maintained hardware devices such as routers, switches, firewalls, modems and other networking equipment.Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.Performed maintenance tasks on servers, workstations and other related equipment.Conducted research on emerging technologies to make recommendations for future upgrades or purchases.

Provided technical support to customers utilizing Microsoft products such as Windows, Office and Skype.Installed new versions of Windows OS on users' computers when needed.Operated word processing equipment to enter, revise and print documents according to customer specifications.Prepared and edited letters, memos, reports, tables and other documents using appropriate software packages.