Henry Jimenez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca

In my current role, I review, appraise, select, and recruit manager candidates who are a good match for the company's culture and operations. Review regional catering program and provided recommendations on how to structure the catering sales program.• Formulated and deployed structured program for catering sales program. Revised CRM protocols.

Boca Raton, Fl, Us

In my previous role, I directed, supervised, and developed 12 Event Sales Managers, focusing on both short- and long-term strategic projects. I guided and fostered the sales staff so that each property and salesperson could maximize their monthly, quarterly, and yearly sales potential. I used sales funnels and lists of key influencers to get a complete picture of market opportunities. I drafted and signed contracts to assure profitability and compliance with movie studio guidelines.• Achieved an average 6% YOY increase by managing $7M in event revenue for 14 sites.• Created department analytical investigation of trends in each distinct market using Tripleseat/Power BI reporting, time management tools, and SMART Action plans.• Transitioned and upgraded from Caterease/Vista to a new CRM system.• Pioneered $1M boost in sales over previous two years by steering nationwide event booking initiative.• Earned $1M extra in sales by expanding local accounts to enable national accounts (Adobe, Apple +, Amazon, Netflix).

Boca Raton, Fl, Us

During this job role, by managing and monitoring profit and loss, training, private event sales, live entertainment, and member services, I was able to enhance overall workflow. I ensured maximum efficiency by overseeing the day-to-day operations of 10 supervisors and 80 staff. To manage onboarding, benefits, and scheduling, I utilized ADP and Workforce software.• Generated over $15M revenue per year by leading and implementing multi-unit concept.• Achieved 20% growth in F&B revenue year on year by planning and overseeing all restaurant and theater food and beverage operations.

New York, New York, Us

In this experience, for the worldwide idea, I offered great on-site and national operational and development assistance. I fueled company growth by designing and implementing national and international projects such as training, operations, sales, and culinary programs. I recruited, trained, and developed management / sales team members as well as hourly BOH/FOH workers. I oversaw property development, including the examination of venue designs to ensure that operational requirements were met and the creation of location(s) in accordance with specifications. I pushed the use of financial management tools to predict, manage labor and revenue, do profit and loss analysis, and surpass EBITDA targets. I instructed General Managers on how to properly implement individual growth plans, staff reviews, and optimal hiring and retention strategies.• Attained over 70% of the total revenue by planning and delivering event and sales catering program• Achieved and exceeded company opening year EBITDA goal at the Chicago location.• Hosted and organized large events for the NFL draft, Chicago Bulls.

New York, New York, Us

• • Supported company initiatives including the conversions of new acquisitions to the XL Brunswick, Bowlmor and Bowlero concepts• Assisted operations and training teams in preparation of grand openings including post-opening support for continued success of new Bowlero locations across the US• Successfully created and implemented training materials and programs for Pixel Point of Sales System, Delphi and Event Execution SOPs• Training and support in utilization of financial management tools to forecast, manage labor and revenue, P&L analysis, and exceed EBITDA goals• Responsible for tracking, managing and positively impacting the Net Promoter Scores (NPS) across the organization• Assisted District Managers and General Managers in design and execution of profitable business plans to meet quarterly and annual goals. • Created and implemented training materials & programs including SOPs for retail and catering menus for successful national Food & Beverage roll outs• Helped develop and support training team in execution of national and local marketing and event sales programs and initiatives• Developed General Managers and District Managers to effectively implement individual growth plans, staff reviews and hiring & retention best practices• Provided on premise regional interactive group training presentations to support and implement unified brand information• Mentored Area and District managers

Liberal Arts And Sciences/Liberal Studies

Educational Psychology