- Serving as a Scrum Master for Mercedes Benz R&D, driving Agile adoption and delivery excellence for Business Intelligence teams managing multiple strategic projects.- Implementing Agile best practices to improve productivity, transparency, and stakeholder alignment, fostering a culture of continuous improvement.- Conducting interactive workshops and training sessions to enhance Agile knowledge, team collaboration, and organizational agility.- Facilitating cross-team coordination, dependency management, and risk mitigation to streamline delivery in a complex environment.- Coaching Product Owners and teams on backlog refinement, prioritization, and iterative delivery to align with business goals and customer needs.- Utilizing metrics-driven insights to identify areas of improvement, drive actionable outcomes, and boost team morale and efficiency.

-Scrum Master in the Life Sciences Domain for an American Biopharmaceutical Major. -Represented a complex GxP system (GMP High & GPvP High) with 20+integrations.-Introduced and facilitated Agile processes within the teams such as sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives.-Managed six workstreams with multiple stakeholders from different locations including the US, UK, Japan and LATAM.-Monitored the change management process in ServiceNow.-Coached multiple teams to higher levels of maturity by streamlining the processes and ensuring their adherence to the Scrum framework.-Helped to establish transparency and visibility into the project life cycle, by facilitating clear communication among the product owners, stakeholders, and partner teams.-Leveraged JIRA and Confluence to define and track business and technical requirements, prioritize features and collaborate with the teams.-Helped identify 15+ process impediments and contributed towards the successful Agile transformation of the Project.-Facilitated discussions, impediment removal, decision making and conflict resolution across 10+ cross functional teams.-Managed multiple cross functional teams with members spread across different regions and time zones.-Created and maintained plans for Documentation, Program Delivery and Hypercare.-Provide support with risk management, release management and facilitated release planning activities.-Prepared and presented the Weekly Status Report to customer.

Salesforce Business Analyst in Life Sciences Domain-Interacts with customer to analyze the needs and find solution.-Translate business requirements to User Stories with relevant acceptance criteria.-Ensure that the development team works on the stories in accordance with acceptance criteria.-Perform demo to business stakeholders to ensure alignment.-Document the changes in Requirement Specification.-Prepare Release Notes.

-Worked as a Quality Assurance Engineer for a Canadian Information Conglomerate in the Communications, Media and Information Domain.-Prepared/reviewed Test strategy and Test plan.-Participated in Release production testing, implementation, launch support and issue. impact/workaround communication .-Partnered with IT leads in working through issues/defects and resolution.-Won multiple Awards for outstanding contribution towards the organization.-Well versed with JIRA for defect tracking and hands-on with ALM.