Mark Kastner Email & Phone Number

Dearborn, Mi, Us

• Cultivate and lead team in the development, implementation, and audit of physical brick & mortar go-to-market process• Generate and manage project pipeline, leverage market attack resources to support data-based decision making • Develop brick & mortar portfolio strategy inclusive of format, market location and timing. Gain alignment across business units and with key leadership to ensure strategy supports enterprise growth objectives• Negotiate and conclude contracts with respect to leases, facility vendors, architects, contractors, and other entities as needed.• Ensure stores are built on time and within budget. Effectively manage the architecture, permitting, construction and turnover phases. Identify ways to reduce development time and cost while ensuring store aesthetic and functional design is consistent with our brand & desired consumer experience.• Coach, mentor and develop direct reports. • Collaborate with functional areas throughout the company including but not limited to, finance, legal, planning, merchandising, marketing and operations• Monitor, evaluate and measure the implementation and steady state of the stores roadmap to ensure KPI’s are being met

Dearborn, Mi, Us

* Deliver a holistic, seamless one channel consumer experience to further unify our in-store and online environments to deliver the ultimate brand experience.* Drive the consumer experience in store through engagement, satisfaction, environment, training innovation and people.* Lead, develop, drive and execute the New Store Opening experience for activating the identified marketplace (store location) through partnerships with Marketing, Strategy, HR, Planning, Product, & Finance as well other Corporate partners, ensuring D2C very best chance of success.* Lead the development through collaboration and partnerships (internal and external) the store design of today and the future.* Partner in real estate decisions

Dearborn, Mi, Us

* Assist in the budget process in overall sales and lead the budget process for in store metrics including KPI's, payroll and other controllable expenses.* Lead excellent internal and external consumer satisfaction.* Collaborate with corporate teams on Merchandising, Marketing and Assortment for owned retail locations.* Provide strategic direction to ensure coordination of activities from a team of corporate and store partners* Direct and oversee the operational and logistical functions related to New Store Opening process* Develop in store revenue driving strategies to be implemented through testing and data capture within the stores* Partner with the Retail Marketing team to develop, plan and implement graphic and in store marketing themes* Serve as the primary liaison with the Carhartt Customer Service team to act as the Retail Champion to ensure the optimal customer service experience and outcome happens for our consumers.* Develop systems and processes to ensure quality and timely execution of all store based operational processes; partnering with other teams to understand how to best support a store centric organization* Partner with Human Resources to develop both long term and short term workforce plans, with an emphasis on the recruitment of key talent and development of teams and individuals

Dearborn, Mi, Us

* Operate day to day functions of all Carhartt Retail Stores.* Participate in budget planning for al stores* Hire and train all new leadership for all stores* Hire and train all new associates for new stores.* Create and document new operational processes and policies for all stores.* Manage financial results of stores from sales – payroll – expenses – shrink and other operational results.* Participate in marketing/visual merchandising/new store opening for all locations.* Communicate direction to stores on daily basis* Assist in product decisions for store inventories* Continually look and find ways to streamline processes for a more effective business model and store operation.

Ann Arbor, Mi, Us

* Oversaw the day to day operations of 20 locations covering Wisconsin, Illinois and Indiana. * Mentor to DM's new to their role in other areas of the company* Driving Customer Service standards and Sales results through leadership high standards, training and follow up* Involved in budgeting and cost control in all stores* Proactive in Shrink reduction plans for the challenging Chicago market* Actively recruited, selected and retained top talent for my District and the other markets in the area.* Create and maintain partnerships as it relates to community events and outreach and Author Events* Actively creating and implementing many new ideas to drive and generate sales and new customers.* Create a creatively motivated work environment with focus on developing individual team member skills to ensure execution of company standards and exceeding sales goals

Ann Arbor, Mi, Us

* Oversaw and coordinated training initiatives for entire Zone (184 stores) for 2 years* Manage an annual sales volume of $15-17 million dollars, and develop store staff of 70-150 associates and managers within flagship store environment * Trained and promoted numerous employees to GM from within my stores,* Managed District on interim basis on 4 separate occasions.* Managed multiple locations at the same time in Chicago.* Managed high volume, high profile stores in Chicago such as State St and Michigan Ave* Made and exceeded shrink and audit goals including a 100% on audit several times. Maintained high standards and created an exciting work environment* Involved in Audit training for district as well as numerous other initiatives.* Selected to several committees including a Store Structure and Operations Council.

Us

* Increased market from 5 to 17 stores in 18 months, all new construction* Increased sales by 30% the first year, and by 15% each year after* Hire, train, and motivate a district staff of 200 employees* Create a calm and efficient work environment in times of high stress and volume* Utilize aggressive shrink reduction plan to make up year to date deficit and ensure quarterly adherence to plan* Recruited and trained 1 District Managers and 2 District Managers in Training* Responsible for all expenses including payroll, orders, shrink and operating losses * Awarded Rookie District Manager of The Year (2000)* Consistently one of the top performing Districts, and have won numerous selling contests.