Division: Central OfficeUnit: Information TechnologyRevenue and Billing Epic BranchResolute Professional BillingProvides maintenance & documentation support to IT specialists Enters meta-data into repositories Performs loading validation (error checking) Executes unit or system test scripts Provides maintenance support for application software Develops, organizes, files & maintains platform specific documentation. Generates enhancements for existing infrastructure, software or database systems in compliance with specifications & standards Creates & modifies program modules Creates database diagrams Writes standard queries Writes test cases or scripts for unit & system testing Verifies unit & system test results to ensure software is producing desired results.

• Built UI regression test cases using Tosca for several lines of business (Business Auto, WC, BOP, IM). This involved scanning UI elements with Tosca, building out test data sheets, instantiating test cases, and setting up test events. This resulted in over 40 regression test cases run on a monthly basis.• Led technical solutions. For example, a coworker wanted to automate assigning roles for her team, but no one knew how to do it. I was assigned the task. The result was that I had built the automation for her and showcased it within 2 days of receiving the request.• Trained about 10 QA Engineers in the use of Tosca automation (both onshore and offshore). This was done through weekly exercises and meetings through Microsoft Teams.• Built and maintained the quarterly automation for the Neural Metrics project, which involved 10K+ lines of data from a master excel file. The automation scrapes the excel file, sends requests via Postman API, and verifies that the returned values are correct. As a result, this reduced manual testing from months to 3-4 hours.• Led the automation which deletes thousands of screenshots from the share drive on a monthly basis. I had seen a problem where QE's were storing thousands of screenshots onto the share drive and this caused Nationwide to expend more money to expand storage. To reduce this inefficiency, I built, showcased, and ran the scripts to remove the screenshots on a monthly basis.

• Managed building and maintaining regression test cases for teams: Gaston, VelociTEA, and CatalinaWineMixers• Build and maintained API test cases using Tosca API, Postman API, and SOAP UI. • Performed manual testing as needed on a weekly basis• Monitored the CI/CD pipeline: Ran smoketests through the pipeline and documented passes/failures. This let development know whether the environment is stable enough for further development, or whether code needed to be reverted.

• Designed and led engaging group dance fitness classes at Esporta Fitness, incorporating a variety of dance styles and fitness techniques to promote cardiovascular health, strength, and flexibility. Consistently received positive feedback for creating a fun and inclusive environment that encouraged participants of all fitness levels to achieve their personal health and wellness goals.

• Completed the AS1,AS2, TDS1, TDS2, Hexawise, and API certifications• Utilized TQLs (Tosca Query Language) to locate missing modules and repair them.• Created regression test cases involving tables. This involved a high degree of skill in automation as each cell needs to be uniquely identified.• Recognized as a top performing QA Engineer and given the opportunity to work full-time with Nationwide Insurance. This involved traveling to Pennsylvania and helping the uplift of automation there.• Performed manual testing efforts 50% of the time.

• Designed web applications using C#, Asp.Net MVC 5, Bootstrap 3, HTML and CSS.• Collaborated with Slack• Built SQL databases using SQL Server and SQL Server Management Studio (SSMS)• Monitored story cards for web development tasks in accordance with Agile methodologies

• Provided coaching and support to students struggling with both front and backend development - HTML, XML, JSON, CSS, JavaScript/Typescript, C#, Java, Python

• Designed Microsoft Excel formulas for budget entries such as pivot tables• Operated and maintained proper Bi-annual accounts for budget meetings• Evaluated entry applications and financial disclosure statements to determine eligibility into retirement facilities across Ohio.• Audited accounts receivable amounts, ensuring financial accuracy• Maintained financial accounting transactions for assigned business unit(s) and supporting the preparation of financial statements in accordance with company standards and federal, state, and local standards and guidelines.• Performed annual audit preparations which included providing supporting financial documents• Other duties as assigned by the Corporate CPA and CFO

• Processed Home Insurance documents• Examined eligibility for mortgage insurance• Expedited tax transcripts• Programs used: CFM, CLOSR, Real EC.

• Helped process client purchase orders• Controlled truck driver destinations and ETA's• Data Entry

• Taught Business Statistics

This freshman year-program helped me develop leadership and management skills. It made me realize that a bunch of bickering is not constructive. Rather, a leader is someone that can organize and construct a solid plan for the benefit of others.

• Actively engaged in multicultural affairs and group activities which developed my leadership, communication skills, and broadened my awareness for cultural diversity• Assisted regular applicants with their transition into Capital University