Marc Reynado Email & Phone Number

Phoenix, Arizona, United States

• Manage the Order to Cash processes & applications, design & prioritize the developments and work closely together with Operations, Shared Service, Supply Chain and business unit management to ensure harmonization and alignment throughout the organization. • Assess and analyze the business requirements (short & long term) and translate them into workable solutions and aligning these requirements across the business units.• Devise and create performance metrics to monitor progress.• Ensure efficient and effective communication and networking with the business units or other internal or external stakeholders in order to stimulate cross-functional alignment. • Act as the primary ICT point of contact for OTC functionality projects and changes.• Help drive continuous improvement in this space by staying informed about the evolutions within this area and training the necessary stakeholders. • Ensure that the maintenance of master data in OTC conforms with existing master data governance policies.• Support the PMR and Stage Gate processes. Facilitate the preparation of materials for stage gate reviews, where required and requested.

• Provide technical problem resolutions to end-users by performing aquestion diagnosis while guiding users through step-by-step solutions.• Assist in testing new functionalities in SAP and other technologies.• Facilitate training on new or existing processes.• Collaborate and work with customers regarding system changes.• Collaborate and work with the ICT Team to maintain and improve SAP functionality.• Assist in training in cross-functional duties within the business.• Create and maintain business process and procedures.

Santa Barbara, California Area

- Document Control and Configuration Management for cross-functional sites, Atomic Force Microscopy (Goleta) and Probes (Camarillo).- Chaired Engineering Change Control Board meetings with a cross-functional team (Engineering, Marketing, Customer Support, Production, Global Supply Chain, Quality, Manufacturing Engineering, and Finance) to ensure a speedy approval cycle time. - Chaired Engineering Change Order Implementation meetings with buyers and planners to ensure proper timing and execution of respective ECO’s.- Maintained Engineering Change Order metrics and metric reporting.- Created and maintained the Product Configurations (rules & logic programming) in the ERP system per Product Marketing definition. - Created, released, and managed a Software Key Generation process for internal (Production and Development) and external (Service, Marketing, and Sales) use.- Chaired the cross-functional Material Review Board for the dispositioning of Non-Conforming Material - Processed NCMRs to prevent a backlog of aging Non-Conforming Material- Maintained MRB data integrity for accurate monthly reporting of MRB metrics in order to pinpoint backlog locations and identify high dollar recurring items for potential Corrective and/or Preventative Actions.- Conducted regular MRB physical inventory counts to reduce variances (ERP $ and quantity versus actual).

Santa Barbara, California Area

- Processed and Implemented Engineering Change Orders.- Managed and maintained part numbering system.- Created and entered Material Master Data (part numbers) and Bill of Materials into the MRP/ERP system.- Managed and maintained the integrity of the Engineering/Design source data (Mechanical & Electrical CAD, MS Office Suite files).- Trained new employees and interns on company processes and procedures