Marc Reynado Email & Phone Number

Phoenix, Arizona, United States

• Manage the Order to Cash processes & applications, design & prioritize the developments and work closely together with Operations, Shared Service, Supply Chain and business unit management to ensure harmonization and.
• Assess and analyze the business requirements (short & long term) and translate them into workable solutions and aligning these requirements across the business units.
• Devise and create performance metrics to monitor progress.
• Ensure efficient and effective communication and networking with the business units or other internal or external stakeholders in order to stimulate cross-functional alignment.
• Act as the primary ICT point of contact for OTC functionality projects and changes.
• Help drive continuous improvement in this space by staying informed about the evolutions within this area and training the necessary stakeholders.

• Provide technical problem resolutions to end-users by performing aquestion diagnosis while guiding users through step-by-step solutions.
• Assist in testing new functionalities in SAP and other technologies.
• Facilitate training on new or existing processes.
• Collaborate and work with customers regarding system changes.
• Collaborate and work with the ICT Team to maintain and improve SAP functionality.
• Assist in training in cross-functional duties within the business.

Santa Barbara, California Area

- Document Control and Configuration Management for cross-functional sites, Atomic Force Microscopy (Goleta) and Probes (Camarillo).- Chaired Engineering Change Control Board meetings with a cross-functional team (Engineering, Marketing, Customer Support, Production, Global Supply Chain, Quality, Manufacturing Engineering, and Finance) to ensure a speedy.

Santa Barbara, California Area

- Processed and Implemented Engineering Change Orders.- Managed and maintained part numbering system.- Created and entered Material Master Data (part numbers) and Bill of Materials into the MRP/ERP system.- Managed and maintained the integrity of the Engineering/Design source data (Mechanical & Electrical CAD, MS Office Suite files).- Trained new employees.