Jenny Villa Email & Phone Number

United States

• Led high-impact automation projects that enhanced operational performance by 40% and streamlined daily reporting processes, supporting Colibri Group’s scalability.
• Solved complex challenges across departments by leveraging data-driven insights and cross-functional collaboration within the marketing, product, and sales team.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Collected, arranged, and input information into various database systems (HubSpot, Shopify, LMS).
• Trained new hires, providing information, and insight into corporate policies and procedures.

• Excelled in presenting product demos that effectively communicated value propositions, driving customer engagement and contributing to a 70% successful conversion outcome.
• Generated a successful new business pipeline through emails and social outreach.
• Monitor industry trends and operational practices to incorporate customer feedback into product enhancement initiatives.
• Led 80% of new product development projects focused on aligning strategy with financial efficiency and operational cost reduction.
• Conduct comprehensive risk analysis for new product initiatives and oversee system integrations to streamline departmental function.

• Develops and refines efficient workflows for a maturing startup to streamline day-to-day operations; Ensures maximum productivity and resource utilization to enhance service delivery
• Fosters effective communication and collaboration among teams, including product development, marketing, and customer support, to ensure alignment of goals and execution of business strategies
• Anticipates and plans for growth by assessing scalability requirements; Identifies bottlenecks and implements scalable solutions to support the startup's expansion while maintaining operational agility and.
• Leads special projects from inception to completion; Oversees all aspects of planning, execution, and evaluation to ensure successful outcomes that align with the startup's strategic objectives and fuel its growth.
• Compiled and maintained an updated product spreadsheet incorporating SKU codes for products and services to enable automation integration and enhance operational efficiency
• Collaborated with cross-functional team members to strategically source an Applicant Tracking System for implementation; Emphasized ROI and cost-effectiveness to drive optimal resource utilization while enhancing.

Granger, Indiana, United States

• Created awareness and generated additional pipeline while cultivating exceptional customer relationships throughpersonalized service and expert recommendations, consistently upselling premium selections to enhance.
• Leveraged in-depth knowledge of offerings and product pairings to educate and guide customers, effectively increasingaverage deal sizes by 30% through strategic upselling techniques.
• Analyzed customer preferences and feedback to inform management of potential product improvements and marketing strategies, contributing to a customer-centric approach that bolstered repeat business and brand loyalty.

• Excelled in outbound calling campaigns targeting potential clients, employing persuasive communication techniquesand product knowledge to generate leads and set appointments for the sales team, contributing to pipeline.
• Implemented customer segmentation strategies to tailor pitches, resulting in a higher conversion rate and more efficienttargeting of high-potential leads, enhancing overall sales effectiveness.
• Analyzed call data and customer feedback to refine pitch scripts and approaches, fostering a culture of continuous improvement and contributing to a 20% increase in lead qualification rates.

• Directed product operations initiatives, aiding in the development of recruitment and hiring strategies tailored for a digital environment.
• Conducted comprehensive evaluations for over 100 candidates through outreach and in-depth interviews, improving team capabilities and knowledge base.
• Contributed to the formulation of business strategies and operational procedures, adapting to the company's focus on remote and digital operations.

• Assisted in key projects within the Product and HR departments, playing a vital role in cross-functional team collaboration and project execution.
• Enhanced company operations and productivity by 30% through strategic process improvements, contributing to more efficient workflows.
• Coordinated comprehensive recruitment activities, including interviews and onboarding, effectively doubling the size of our remote workforce.
• Managed and organized employee documentation for both national and international contractors, while analyzing data to reduce company churn by 40% through bottleneck identification and talent gap analysis.

• Orchestrated seamless collaboration between sales and human resources departments to drive key retail initiatives and enhance store performance, leading to improved customer satisfaction and sales results.
• Enhanced store operations through the introduction of innovative sales techniques and workflow optimizations, resulting in a significant 30% uplift in sales floor productivity and efficiency.
• Directed comprehensive hiring and training programs that doubled the store's staffing levels, while leveraging workforce analytics to develop retention strategies that decreased staff turnover by 40%, ensuring a highly.