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José De Jesús Robles Aquino Email & Phone Number
IT BI Senior Reporting Analyst
at
GM Financial
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
IT BI Senior Reporting Analyst
Location
Monterrey, Nuevo León, Mexico
Company size
Who is José De Jesús Robles Aquino? Overview
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Quick answer
José De Jesús Robles Aquino is listed as IT BI Senior Reporting Analyst at GM Financial, a company with 8620 employees, based in Monterrey, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for José De Jesús Robles Aquino.
José De Jesús Robles Aquino previously worked as Senior Service Desk QA Analyst at Gm Financial and IT Service Desk Analyst - North America at Gm Financial. José De Jesús Robles Aquino holds Ingeniero En Electrónica Y Comunicaciones, Electrical, Electronic And Communications Engineering Technology/Technician from Universidad Autónoma De Nuevo León.
Company email context
Email format at GM Financial
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GM Financial
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Profile bio
About José De Jesús Robles Aquino
I am a diligent QA Analyst with a proven track record in ensuring the highest standards of service delivery and customer satisfaction. With a meticulous attention to detail and a deep understanding of IT Service Desk processes, I excel in identifying areas for improvement and implementing effective quality assurance measures. My commitment to continuous improvement drives me to streamline workflows, optimize resources, and enhance overall operational efficiency. I thrive in collaborative environments where my analytical skills and dedication to excellence contribute to the success of the team and the organization as a whole.
Current workplace
José De Jesús Robles Aquino's current company
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Gm Financial
7 roles
José De Jesús Robles Aquino work experience
A career timeline built from the work history available for this profile.
Senior Service Desk Qa Analyst
Current- Compile and analyze statistical data using the Service Desks as the central point for all IT issues and business requests.- Work as part of an Agile team in preparing Quality Assurance strategies, plans, and test scenarios based on the business requirements.- Review and score all Service Desks (NA, LATAM and Brazil) main points of contacts to ensure.
Apr 2022 - Present
It Service Desk Analyst - North America
- Provide timely, first call resolution to IT support issues following company standards.- Identify, repair, and resolve any PC hardware/software failures.- Maintain a high degree of customer service for all requests.- Record incidents and requests in the ServiceNow management system, monitor and manage the ticket queue and document solutions.- Participate.
Sep 2020 - Apr 2022
Global Operators Service Engineer
- Tier 1 and 2 bilingual support to incidents and requirements; transport and last mile services with International Carriers (AT&T, BT, Verizon, etc.) and Technology Providers (Telmex, American Tower, etc.).- Wireless Technologies.- SDP/PDH.- WAN/LAN.- Internet and Ethernet.- Switches and Routers (physical and logical configuration).
May 2019 - Sep 2020
Trade Assistant
Als Engineering Pty Ltd
- Civil work with Telstra, Vision Stream and Mirait Technologies, installing optic fiberon the eastern and western suburbs of Sydney, Australia.- Safe work environment procedures.- Electrical and manual tools.- Customer Service to providers.
Feb 2018 - Nov 2018
Service Engineer
- Preventive and corrective maintenance to X-Ray scan vehicle.- Maintenance plans through Mexico.- Checklists and work procedures.- Customer Support and meetings with clients.- Investigation, evaluation and pick of providers, purchase orders and payments.
Mar 2017 - Oct 2017
Maintenance Engineer
- Preventive, corrective and overhaul maintenance to internal combustion and electric engines,reciprocating pumps and instrumentation.- Diagnostics and issues corrections in electrical boards and equipment.- Crew leader, development and execution of maintenance programs.- Maintenance reports, information notes and activities procedures.- Start, follow up.
Jun 2015 - Aug 2016
Team & coworkers
Colleagues at GM Financial
Other employees you can reach at gmfinancial.com. View company contacts for 8620 employees →
AJ
Ahsen Jaffery
Colleague at Gm FinancialArlington, Texas, United States, United States
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MU
Marilyn Undefined
Colleague at Gm FinancialFort Worth, Texas, United States, United States
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DB
Danford Bickmore
Colleague at Gm FinancialFort Worth, Texas, United States, United States
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KB
Kyle Birch
Colleague at Gm FinancialFort Worth, Texas, United States, United States
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J"
Johnneka "J" Stovall
Colleague at Gm FinancialDallas-Fort Worth Metroplex, United States
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AM
Angelica Martin
Colleague at Gm FinancialWhitman, Massachusetts, United States, United States
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RH
Ryan Harris
Colleague at Gm FinancialGilbert, Arizona, United States, United States
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SR
Steven Rose
Colleague at Gm FinancialFort Worth, Texas, United States, United States
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KM
Kira Manning
Colleague at Gm FinancialEast Palatka, Florida, United States, United States
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CS
Chonya Sabin
Colleague at Gm FinancialChandler, Arizona, United States, United States
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Ahsen Jaffery
Colleague at Gm FinancialArlington, Texas, United States, United States
View →
MU
Marilyn Undefined
Colleague at Gm FinancialFort Worth, Texas, United States, United States
View →
DB
Danford Bickmore
Colleague at Gm FinancialFort Worth, Texas, United States, United States
View →
KB
Kyle Birch
Colleague at Gm FinancialFort Worth, Texas, United States, United States
View →
J"
Johnneka "J" Stovall
Colleague at Gm FinancialDallas-Fort Worth Metroplex, United States
View →
AM
Angelica Martin
Colleague at Gm FinancialWhitman, Massachusetts, United States, United States
View →
RH
Ryan Harris
Colleague at Gm FinancialGilbert, Arizona, United States, United States
View →
SR
Steven Rose
Colleague at Gm FinancialFort Worth, Texas, United States, United States
View →
KM
Kira Manning
Colleague at Gm FinancialEast Palatka, Florida, United States, United States
View →
CS
Chonya Sabin
Colleague at Gm FinancialChandler, Arizona, United States, United States
View →
2 education records
José De Jesús Robles Aquino education
Ingeniero En Electrónica Y Comunicaciones, Electrical, Electronic And Communications Engineering Technology/Technician
Diploma Of Network Security, Ingeniería De Telecomunicaciones
Warwick Institute Of Australia
FAQ
Frequently asked questions about José De Jesús Robles Aquino
Quick answers generated from the profile data available on this page.
What company does José De Jesús Robles Aquino work for?
José De Jesús Robles Aquino works for GM Financial.
What is José De Jesús Robles Aquino's role at GM Financial?
José De Jesús Robles Aquino is listed as IT BI Senior Reporting Analyst at GM Financial.
Where is José De Jesús Robles Aquino based?
José De Jesús Robles Aquino is based in Monterrey, Nuevo León, Mexico while working with GM Financial.
What companies has José De Jesús Robles Aquino worked for?
José De Jesús Robles Aquino has worked for Gm Financial, Axtel, Als Engineering Pty Ltd, Nuctech Company Limited, and Nuvoil.
Who are José De Jesús Robles Aquino's colleagues at GM Financial?
José De Jesús Robles Aquino's colleagues at GM Financial include Ahsen Jaffery, Marilyn Undefined, Danford Bickmore, Kyle Birch, and Johnneka "J" Stovall.
How can I contact José De Jesús Robles Aquino?
You can use AeroLeads to view verified contact signals for José De Jesús Robles Aquino at GM Financial, including work email, phone, and LinkedIn data when available.
What schools did José De Jesús Robles Aquino attend?
José De Jesús Robles Aquino holds Ingeniero En Electrónica Y Comunicaciones, Electrical, Electronic And Communications Engineering Technology/Technician from Universidad Autónoma De Nuevo León.
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