Business Analyst
Current• I conducted feasibility studies for software and production projects within various companies and factories of YÖRE Group. In this capacity, I analyzed the tasks to be performed, ensured the creation of scope and requirement documents, and completed necessary data analyses.• I facilitated the development of the software infrastructure for the quality control module via the eBA document workflow management system. I collaborated with internal stakeholders to create scope documents based on their requirements. Subsequently, I conducted manual user tests.• I configured user roles and permissions to facilitate project management and teamwork in Jira projects.• Creating design mock-ups for software projects• I created and managed Jira Agile Boards, overseeing sprint and backlog management.• I ensured efficient gathering, management, and tracking of user requests in Jira's Issue Tracker. Additionally, I oversaw the installation of the Service Management system.• I generated and analyzed custom reports and dashboards in Jira.• I integrated Jira with other plugins and improved interdepartmental workflows and user experiences.• I organized user training sessions in Jira to ensure effective platform utilization by employees.• I facilitated the implementation and procurement of the Cloud Collection program to streamline multiple currency transfers, online banking, and POS detail reporting in the Finance department.• I established the Customer Relations department, overseeing the setup and procurement of necessary systems.• I oversaw the implementation of the BEAM asset management program, conducting data analysis to classify assets and enable barcode and location-based assignments across all group companies.
