Jon Winters Email & Phone Number

Houston, Texas

Provide onsite IT support and troubleshooting for residential and small business clients of an on-demand tech-support service, as well as conducting end-user training on computers, laptops, mobile devices.* Research, troubleshoot, and resolve IT problems independently.* Exceptional customer feedback ratings.* Install new / rebuild existing Desktops, Laptops, iPad, iPhone; and configure hardware, peripherals, services, settings, etc.* Troubleshoot end-user issues with hardware, software, and intranet & internet connectivity.* Software Installation, Updates, and performance optimization.* Virus and malware removal.* Setup and support of home theater and AV equipment.

Houston, Texas

Working in the Moonshot server group building hyper-scale systems to transcode massive amounts of video.Implemented demonstration running on a Moonshot system in Houston, TX utilizing Just-In-Time Transcoding to deliver broadcast quality video to a variety of HD and SD screens at a trade show in Amsterdam.

Houston, Texas

Developed financial strategies and managed product sales for clients of a company that provides financial processing products and services for credit/debit transactions.* Supported sales for the initial transition to chipped credit and debit cards. Sold merchant terminals capable of using the new chipped cards, Android pay, and Apple pay.

Houston, Texas

Launched and grew a successful web services design and hosting company providing 24/7 service and support.* Applied creative, customer focused web services design and development.* Utilized Linux-based servers running the LAMP stack of open-source software.* Implemented an entirely cloud-based system.

Senior Systems Integration Analyst/Web Developer Planned and coordinated all aspects of system integration projects from initiation to delivery for a firm that provides premier technical, engineering, construction, and management support throughout the world to federal, regional, and local government agencies as well as private industries.* Streamlined parsons.com web site from multiple browser specific code-bases to a single version compatible with all popular browsers, cutting website maintenance cost by 75%.* Trained over 100 Parsons employees from all business units and levels of technical proficiency to edit internet and intranet content saving Parsons an estimated $200,000+ expense of hiring a dedicated web content team.

Houston, Texas

Supported the discovery, analysis, and adoption of internet technologies and implementation of productivity software to transition clients including Sears, Florida Power & Light, Dime Bank, and others into the emerging electronic commerce marketplace for an information technology services provider.* Worked with testing and user acceptance groups to roll out products, conduct end-user training, and provide ongoing support. Planned and coordinated all aspects of systems integration initiatives, partnering with stakeholders to define, build and implement projects. * Contracted to work on the Parsons account intranet, extranet, and a web-based document management system, communicating with key stakeholders to gather requirements for the development team.* Collaborated with a team to develop web applications for internal use at Parsons, including WebTime for employees to log time spent at work on a variety of projects, online expense reports, and training tracking. Provided expertise in internet technologies with specialties in HTML, web design, and photo editing.* Migration of HP-9000 UNIX servers to Linux to avoid costly upgrades.* Developed and operated a test system using Windows, IIS, and a telephone switch that demonstrated the feasibility of utilizing brand new VoIP technology to initiate callbacks from a call center operation with the click of a button on a website.* Designed and implemented a CRM Knowledge Base and derivative HTML presentations used by Perot’s sales and marketing teams for business development.

Medium format digital photography using Leaf cameras in a fast paced studio with large customers and thousands of products. Image conversion, optimization, and clipping paths.

Bachelor Of Science (Bs), Photography

Activities and Societies: Photographic Society, Dean's ListManaged the Digital Imaging Lab during a time when Digital Photography was very.

Bachelor Of Science (Bs), Computer Science

Activities and Societies: Corps of CadetsFighting Texas Aggie Corps of Cadets.