Omar Ibrahim Email & Phone Number

Cairo, Egypt

Qesm 2Nd El Mansoura, Ad Daqahliyah, Egypt

• Recognize the needs and issues of the client and provide detailed information to the client about the technical specifications of the customized cloud software offered by the company.• Advise customers on technical matters and recommend appropriate software configurations.• Determine the project’s scope, budgets and timelines then create technical & pricing proposal.• Set Meetings with other departments team leaders to discuss clients’ project goals, progress and outcomes.• Maintain a database of contact information.• Develop sales strategies and setting quotas.• Create detailed business plans to facilitate the attainment of goals and quotas.• Manage the entire sales cycle from finding a client to securing a deal.• Compile and analyze data to find trends.• Manage multiple accounts while looking for new opportunities.• Stay current on company offerings and industry trends.• Unearth new sales opportunities through networking and turn them into long term partnerships.• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.• Manage a team of two SDRs and handle the opportunities that come from their pipelines to set meetings and close deals.

Qesm 2Nd El Mansoura, Ad Daqahliyah, Egypt

• Prospecting through cold calls and cold mail and trying to generate new prospects for the organization. • Interact with leads who came from company website (Organic Search on Google), Google Ads or social media campaigns and recommendations from other clients. • Trying to convert those prospects and leads to actual clients by setting meetings with them andproviding the right product or the right solutions to their problems.• Following up with prospects several times throughout the sales cycle to ensure needs are being met. • Providing support for clients by learning about and satisfying their needs. • Closing deals with clients and then following up on the progress of implementing their projects with them and with the company’s department team leaders and give the clients the feedback about that progress. • Post-sales support, supporting clients after the sale process and trying to solve any problems they face as well as trying to draw their attention to the value of the company's other services that suit their businesses to benefit from their lifetime in the company and provide high value services. • Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.

Qesm 2Nd El Mansoura, Ad Daqahliyah, Egypt