Served as a Delivery Excellence (DE) coach, spearheading outcome-driven transformations for delivery teams, including Hives and Squads enhancing continuous improvement in delivery performance using, OKR and Flow Metrics.Steered the transition of the Build and Maintain (BnM) framework for the "Transaction Banking" Business Unit, overseeing 30 squads and 400 engineers, with a focus on Span of control, Co-location, SRE integration, Interaction models, Unified backlog board, and Chapter… Show more Served as a Delivery Excellence (DE) coach, spearheading outcome-driven transformations for delivery teams, including Hives and Squads enhancing continuous improvement in delivery performance using, OKR and Flow Metrics.Steered the transition of the Build and Maintain (BnM) framework for the "Transaction Banking" Business Unit, overseeing 30 squads and 400 engineers, with a focus on Span of control, Co-location, SRE integration, Interaction models, Unified backlog board, and Chapter formation.Guided Hive Leads, Product Owners and Scrum Masters on required artifacts, ceremonies and ways to finding & mitigating anti-patterns, resulting in a 25% enhancement in Speed to Value (S2V).Collaborated with Product Owners to optimize product backlog management, achieving a 45% improvement in backlog optimization.Conducted quarterly agile maturity reviews, elevating team maturity scores by 60%, and managed the Jira-to-Azure migration for 25 SRE projectsIdeated, Designed and institutionalized SRE metrics dashboard at Portfolio level through Kibana, enhancing squads' Flow efficiency and Muda reduction. Show less

Developed & Institutionalized DevOps, Kanban., across Application Value Management (AVM) portfolio Published Kanban playbook used across AVM portfolio Regularly assess and calibrate the team’s Agile fluency, leveraging the Enterprise Framework including direct support of work mobilization activities (e.g., roadmap development, functional decomposition)Suggest key Program metrics to evaluate Agile adoption, as well as value delivered metrics to show if the Program teams… Show more Developed & Institutionalized DevOps, Kanban., across Application Value Management (AVM) portfolio Published Kanban playbook used across AVM portfolio Regularly assess and calibrate the team’s Agile fluency, leveraging the Enterprise Framework including direct support of work mobilization activities (e.g., roadmap development, functional decomposition)Suggest key Program metrics to evaluate Agile adoption, as well as value delivered metrics to show if the Program teams are on the right track Designed & Developed “Retained Organization” & “Error Budget” Point of View (PoV) and supported accounts during their RFPDelivered several training /webinar sessions and workshops to support organizational change and bring in Change management practices into the programAs a Scrum Master:Hosted & Facilitated scrum ceremonies -Grooming, Sprint planning, Retrospectives, Daily standups for Scrum Teams Ensure the team has a healthy backlog and Sprint backlog (in collaboration with the PO) Ensured the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product owner and development team Facilitated teams to practice BDD, TDD, Code Refactoring techniques widely in Programs Managed and maintained scorecards and productivity metrics consistent with governance standards. Foster a continuous learning environment helping teams to Inspect & Adapt. Mentored and worked with Product owners closely to prioritize the Product backlog & refinements Applied Lean principles to eliminate (Muda) non-value adding activities in programs and projects Show less

Transformed processes to CMMI certified organization. Moreover, taken the organization to the world’s fourth CMMI v1.3 Dev ML3 certified (stage representation) organization.Successfully managed complex projects through agile methodology with global implementation, and rapidly evolving requirements and delivered project artifacts on time.Established Metrics Dashboard (Account Level, Project Level) for the day to day project tracking using control charts and other QC… Show more Transformed processes to CMMI certified organization. Moreover, taken the organization to the world’s fourth CMMI v1.3 Dev ML3 certified (stage representation) organization.Successfully managed complex projects through agile methodology with global implementation, and rapidly evolving requirements and delivered project artifacts on time.Established Metrics Dashboard (Account Level, Project Level) for the day to day project tracking using control charts and other QC tools.Project delivered under stringent timelines and high pressure.Conducted project walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.Identified project risk through risk analysis and providing mitigation and contingency plan.Performed data analytics across organization and established process performance baselines and project performance baselinesServed as the point of contact (PoC) and manage the communication between the executive team in US and the local IT team in India. Show less

Responsible for implementing CMMi, ISO 9001:2000, ISO / IEC 27001:2005.Conducting Trainings such as Project Management, Process Framework, Defect Prevention, and SPC etc for varied clients working on different application domains.- Consulted 40+ organizations on establishing various process framework such as CMMI, ISO etc., thus transforming the client processes & its organization to achieve organizational process excellence, to name some• US: Knowledge Universe… Show more Responsible for implementing CMMi, ISO 9001:2000, ISO / IEC 27001:2005.Conducting Trainings such as Project Management, Process Framework, Defect Prevention, and SPC etc for varied clients working on different application domains.- Consulted 40+ organizations on establishing various process framework such as CMMI, ISO etc., thus transforming the client processes & its organization to achieve organizational process excellence, to name some• US: Knowledge Universe Technologies Inc• China: Yinxing, IASPEC, ZJ Telecom • Brazil: Politec, CTIS, CAST• Taiwan: Flowring, Great Master Information, Hyweb• Indonesia: Balicamp• Singapore: Sundaram Infotech• India: Tent Software, MRCC, CGS, Butler, Zolon, Cybernet Software Solution, Williams Lea, Dexterity Business Analyst Show less

Defined and Managed CMMI ML 5 processes across projects.Ensured and maintained ZERO Noncompliance during External ISO audits and CMMI assessments. Provided inputs for process automation to the tools team and reduced the process gaps within a shortest period of time.Established metrics framework (process and product) for an telecom client at an account level , program level and project level and ensured management achieves their desired efficiency and… Show more Defined and Managed CMMI ML 5 processes across projects.Ensured and maintained ZERO Noncompliance during External ISO audits and CMMI assessments. Provided inputs for process automation to the tools team and reduced the process gaps within a shortest period of time.Established metrics framework (process and product) for an telecom client at an account level , program level and project level and ensured management achieves their desired efficiency and effectivenessDeveloped client process architecture and documentation, reflecting best practices drawn from multiple reference model (CMMI, ISO)Implemented Quality Systems and providing training in client organization focusing on Process Automation, Defect Prevention, and Process Improvement etc.Established SQA strategic and Operational Plans for performing Process and Product Audits Show less

Defined and Managed CMMI ML 5 processes across projects. Developed client process architecture (waterfall, agile, etc.,) and documentation, reflecting best practices drawn from multiple reference model (CMMI, ISO) Established metrics framework (process and product) for a telecom client at an account level, program level and project level and ensured management achieves their desired efficiency and effectiveness Established SQA strategic and Operational Plans for… Show more Defined and Managed CMMI ML 5 processes across projects. Developed client process architecture (waterfall, agile, etc.,) and documentation, reflecting best practices drawn from multiple reference model (CMMI, ISO) Established metrics framework (process and product) for a telecom client at an account level, program level and project level and ensured management achieves their desired efficiency and effectiveness Established SQA strategic and Operational Plans for performing Process and Product Audits Show less

Defined and Managed CMMI ML 5 processes across projects. Developed client process architecture (waterfall, agile, etc.,) and documentation, reflecting best practices drawn from multiple reference model (CMMI, ISO) Established metrics framework (process and product) for a telecom client at an account level, program level and project level and ensured management achieves their desired efficiency and effectiveness Established SQA strategic and Operational Plans for… Show more Defined and Managed CMMI ML 5 processes across projects. Developed client process architecture (waterfall, agile, etc.,) and documentation, reflecting best practices drawn from multiple reference model (CMMI, ISO) Established metrics framework (process and product) for a telecom client at an account level, program level and project level and ensured management achieves their desired efficiency and effectiveness Established SQA strategic and Operational Plans for performing Process and Product Audits Show less