Osiris Sánchez Valencia Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nv, Us

Responsible for payroll, benefits, RRSP program, engagement, recruitment, coaching, training, contracts and all the employee related items for USA and Canada.

Miami, Fl, Us

* Contributed to expand the Team by hiring new talent, coaching and providing to our new hires the tools to grow professionally and to be stronger. We started Cano Nevada with 7 associates, now we have 300+ associates in Nevada. * Been able to hire high performance and cultural aligned associates that emphasizes empowerment, quality, productivity, and standards, goal attainment, and the recruitment and ongoing organizational development. * Ensure that the personnel programs, policies, procedures, and guidelines are aligned with the strategic goals of the company.Develop programs to enhance associate relations and offer support to each staff member. * Manages the day-to-day operations of the Human Resources department for the Nevada region. The incumbent manages the administration of policies, procedures, programs, associate relations, organizational development and employment compliance.

Miramar, Florida, Us

* Delivered, coordinated and developed multiple recruitment projects with specific milestones and expectations, many of those include massive recruitment in areas with recruitment challenges like Lake Tahoe, Sedona, Reno, Primm, etc.* Coordinated, monitored and coached the progress of the TA team when new projects.* Created and launched an ATS, also created the guide and developed the training.* Analyzed the recruitment sources to allocate the money designated for recruitment to increase the applicant flow.* Analyzed the applicant flow, companywide, to utilize the social media to increase the recruitment efforts.* Analyzed and prioritized the project activities and stakeholder needs, while establishing attainable deadlines.* Created ATS guides, tutorials, videos and training for the Talent Acquisition Team and Human Resources. * Researched wages in specific areas and analyzed the data for new bids or existing accounts with recruitment challenges to increase the revenue of the Company.* I was the designated trainer for the new Talent Acquisition members. * Partnered with operation directors to create new job titles.* Assisted with employee relations matters and investigations for Human Resources.* Created Training videos for multiple projects for Talent Acquisition and Human Resources.* Traveled 50% of the time to manage and develop recruitment strategies within the Western Region.* Attended multiple networking events to partner with agencies and communities with labor needs.* Managed the arrival, transportation and housing for the international Students with J1 visa.* Managed any new projects regarding Talent Acquisition and employee retention.* Managed the Social Media for the Company in all the Three Regions.

Miramar, Florida, Us

* Increased a Positive Workplace on 60% on the West Coast by enhance the Company’s culture through the New hires and the leaders of the accounts.* Created activities that engage employees to increase their productivity and retention.* Responsible to standardize the computer processes, payroll discrepancies and terminations.* Responsible to oversee that training was followed and completed within the operations team for 15 Hotels and Casinos in the Western Division. * Coached and provided support to the trainers in each property so the training was consisted and standardized. * Increased the organization of the West Coast, responsibility and accountability of the leaders.* Increased the recruiting levels, onboarding, training, coaching, employee’s recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels and supervision* Create the Training in Spanish for the Company policies, campaigns and procedures.* Increased the retention by 80%, the metrics proved our retention goals.* Increased the levels of service delivered to our clients by providing a day-to- day leadership.* Managed the training and completion of the International Programs for J1 students and H2B visa employers.* Managed the Housing and transportation for the relocation and J1 Program.* Assisted with employee relations matters and investigations for Human Resources.* Managed the Social Media tools to recognize employees.* Provided exceptionally positive experiences to all current and potential employees, leaders, and constituencies through delivering value added services with a high-level of professionalism.* Assisted to find new Subcontractors.* Exhibits foresight in recognizing potential workforce problems and/or needs and pro-actively develops solutions.* Analyzed the data of exit interviews, turnover data, surveys, and other information, to make recommendations based upon identified problems to improve retention.

Miramar, Florida, Us

•Developed the necessary recruitment tools and provide the training to standardize the job requirements for my Team.•Increased the collaboration of Talent Acquisition Team in the West Coast for the ten Properties in the Western division – AZ, CA, CO and NV.•Increased the traction of hires to 45% in this region•Our communication and results increased a 60% by standardizing the recruitment, screening selection, and hiring process.

Miramar, Florida, Us

• Responsible for daily Operations of the facility Human Resources Department including HR Administration, employee and labor relations, regulatory compliance, compensation, performance management, Internal Audit for the pre- employment screening process: drug test, Form I9, Tentative Non- confirmations, E-verify & background checks.• Manage FMLA: Determine eligibility for FMLA requests or re-certification, manage intermittent and continuous leave. Manage reports to track the hours/ days worked.• Manage Benefits: Manage the enrollment process, cancellations, Cobra, ACA eligibility and measurement, open enrollment and eligibility reports for all 5,000+ employees and their HR offices. Knowledge of ERISA, IRS, ADAA and HIPPAA.• Manage the development and implementation of computerized personnel. Responsible of processing the company transfers, salary increases, job changes within the Company for over 5000 employees Nationwide, etc. • Work hand to hand with Payroll, Operations Managers, VPs and Directors to improve the work conditions overall.• Work hand to hand with VPs to create internal policies and assisting with our Retention Programs.• Assisting with investigation grievances.• Create the Training for the Company policies and procedures in English and Spanish. • Manage medical support order and employment verification.• Assist HR Team Member in other States with massive recruitment needs for new accounts. • Working on special projects and internal audits, always maintaining confidential records and personnel files.

Seattle, Wa, Us

• Maximized company revenue through sales and customer service.• Exceed yearly goals, top 5 of cruise sales agents in annual sales, generating 1.3 million dollars of revenue in 2011.• Overcome objections on sales call while maintaining high quality customer service.• Budget client accounts, reconcile billing discrepancies, upsell products, and prepare client invoices.

Las Vegas, Nevada, Us

• Main account executive for bilingual travel team, regularly consulted with top level executives. • Conducted product presentations to Key decision makers at the point of sale in different Countries.• Managed 10 bilingual travel agents, strictly adhering to project timelines and budgets were being met made sure accounts were being handled properly.• Promoted Bilingual travel coordinator from Customer service representative in 6 months.• DOT (Deal On the Table): Bilingual Spanish main contact for company affiliates utilizing Deal on the Table product quotes which demonstrated exclusive savings and credibility in service to increase sales .

• Final point of review for new hire applications and qualifications, recruiting.• Conducted all new hire employee orientation presentations (both Spanish and English)• Promoted from part time bilingual receptionist to HR assistant, to HR Coordinator.• Customer service, new hire data entry and coordination; enroll and term of employees benefits, unemployment claims, child support, Spanish Hiring Orientation, pre-employment and post-accident drug screen, I9’s, E-verify & employment verification.

Las Vegas, Nevada, Us

Front Desk and Rooms Control: Customer service, guest registration, computer data entry, guest’s adjustments, credit card reports, reservations and rooms upgrade (SALES).

Bachelor’S Degree, Tourism Administration

Associate'S Degree, Accounting