- Manage Tier 1 technical support staff responsible for 70+ internal users- Provide support for all Linux Apache MySQL PHP related issues across 8 servers- Implemented 4 Cloud based hosting solutions- Maintain Windows Active Directory and 5 Hyper-V Server images- Provide Linux hosting support for over 200 TopSpot hosted websites- Assisted in Upgrade and rollout of 3 Cisco Switches and 3 Cisco WAPs- Responsible for technical implementation of office relocation- Assisted in rollout of GFI Antivirus solution- Implemented Synology/Intronis Cloud backup solution- Migrated multiple client’s email to Rackspace and Google Apps- Worked closely with consulting company on Office 365 email migration

- Redesigned Company Website- Implemented backup system- IT support for all DAC employees- Deployed NAS file server

- Maintained MySQL/Linux custom registration system for Nightclub & Bar Tradeshow - Provided IT support to remote offices in New York, Boston, Virginia, Florida, and Cleveland- Worked with consultants on office relocation and network infrastructure upgrade- Administered Active Directory Environment- Backend administrator for Nightclub and Bar Website

- Automated installation of MS Office for new computers joining the domain - Wrote login script to automate defragmentation of all computers on Brenntag network- Inventoried equipment and maintained a fleet of loaner laptops for user disaster recovery- Level I help desk support to 50+ internal employees

- Remote and on-site support to various regional law firms - Courtroom presentation service for Tennessee V. Mary Winkler Trial- Operated computer based video capture equipment to convert evidence video tapes to digital formats

- Level I help desk support for all employees- Built and maintained 30 computer systems- Worked closely with system administrator on file server upgrade- Update and maintain all internal software packages- Installed CAT5 networking cables in office expansion