William Chandra Email & Phone Number

Makassar, Id

Makassar, South Sulawesi, Indonesia

-Maintain and manage all IT infrastructures, including computers, networks, and PABX systems, ensuring their smooth operation and high availability.-Oversee asset data management, ensuring accurate records and efficient utilization of company resources using tools like Intune and ManageEngine.-Administer servers and handle SQL database connections, ensuring data integrity and optimal performance.-Manage Office 365 applications, such as OneDrive, to facilitate efficient document management and collaboration.-Manage user accounts and access permissions on Active Directory and Entra ID, ensuring security and proper access control.-Provide technical support and troubleshooting assistance to end-users, resolving issues promptly through a ticket-based system.-Collaborate with cross-functional teams to implement IT projects and upgrades, ensuring minimal disruptions to daily operations.-Introduce and train staff on AI tools, such as Microsoft Copilot, to enhance productivity and efficiency.-Stay updated with emerging technologies and industry trends to recommend and implement innovative solutions.

Makassar, South Sulawesi, Indonesia

During a stimulating two-month tenure as an IT Support Intern, I have been deeply engaged in a range of IT troubleshooting endeavors. These encompassed resolving printer and computer malfunctions, devising network routes, and skillfully addressing hardware challenges. Beyond this, I also undertook small website projects aimed at rectifying issues with the customer service button on the hotel's webpage. Despite the brevity of my internship, I have acquired a wealth of experience that underscores my proactive approach to problem-solving within the IT domain. My time here has been invaluable, enriching my skill set and knowledge through hands-on engagement within a real-world IT environment.

Makassar, Indonesia

During my high school and college years, I engaged in a dynamic part-time role that encompassed various responsibilities. As a Multimedia Instructor, I imparted valuable knowledge, while also assuming the role of a skilled photographer, capturing and meticulously editing event photographs. Furthermore, I adeptly undertook the Front of House position, skillfully liaising with guests and escorting them to their designated tables with precision. This multifaceted experience not only honed my coordination skills with clients but also fortified my ability to collaborate seamlessly within a team environment.