Krys Irizarry Email & Phone Number

Chicago, Illinois, United States

Manages the daily operations of a high-volume bar program with annual revenue exceeding $10 million.Effectively maintains extensive inventory at Untitled Supper Club, contributing to operational efficiency and cost control with historically low COGs.

Chicago, Illinois, United States

Developed comprehensive training manuals that include detailed sections on whiskey types, tasting notes, and service standards. Additionally, I have created a portfolio of specialty recipes that have been featured in cocktail competitions and industry publications.Maintained strong relationships with vendors, ensuring clear communication and timely deliveries. For special events, collaborate closely with the event planner to align on the theme and objectives, creating bespoke beverage menus.Curated personalized whiskey flights and pairings for BEOs.Monitored the floor closely to address any issues immediately, delegating tasks and ensuring every guest felt valued and well-cared-for.Used a detailed inventory management system to track stock levels and sales trends. Performed audits help prevent discrepancies, and maintained a log of out-of-stock items to ensure timely reordering. I also organized the whiskey collection logically to make it easy for staff to find and serve.

Chicago, Illinois, United States

Warm and informative bartender specialized in creating award winning cocktails and providing extensive whiskey training for both guests and staff. Proven ability to enhance the bar atmosphere and contribute to the establishment's reputation for excellence. Featured in Whiskey Advocate and Chicago Tribune.• Delivered unique and memorable guest experiences.• Conducted engaging whiskey training sessions, elevating staff knowledge and guest appreciation.• Contributed to maintaining a high standard of service, enhancing the establishment's reputation.• Demonstrated passion for the art of bartending and a commitment to continuous improvement and excellence.

Greater Chicago Area

• Named Best Bar off the Blue Line and Best Bar to Drink at on an Off Night by thrillist.com + other positive press.• Devised and executed a full brand refresh including beer and beverage concept which resulted in the strongest sales growth in over 20+ years. YTD sales continue positive and leading in demand with locals.• Reviewed and analyzed sales and devised new sales initiatives, specials, and events for increased guest retention.• Hired and trained the Food and Beverage team, creating and executing a strategy for newly acquired brands, and developed a working menu.• Verified the quality and accuracy of all deliveries and invoices to ensure correct costing and billing by vendors.• Created and launched the website and social media portals and contributed content and refined web presence on Google, Yelp, BeerMenus, etc.

Chicago, Il

• Lead 8 staff members, reported directlyto owners.• Hired and trained food and beverage staff members.• Interacted with guests; performed balanced, measured drink preparation and presentation,accepted payment, and made the correct change.• Practiced suggestive and up-selling marketing techniques.• Maintained the sanitation and organization of bar waresand supplies, bar, lounge, and serving areas.• Restocked bar, replaced and taped kegs.• Handled all daily sales totals, placed cash and registerreceipts in the company safe, and entered sales figures intothe company's bookkeeping system.

Chicago, Illinois, United States

• Successfully led Food & Beverage operations at 4 outlets including Le Bar, CDA, The Sundry, and In-Room Dining.• The FOH contact point in my department while on-premise for all guests and all hotel staff.• Ensured cross-functional hospitality in a luxury hotel setting while collaborating with a variety of departments.• Managed a team of 30 including, servers, bartenders, barbacks and room service attendants.• Researched and recommended new products and menu concepts to be launched in the outlets by conducting market research and gathering feedback to meet the needs of new and existing customers and drive increased sales.• Accelerated growth during the Covid-19 pandemic, including a 175% increase in volumes and a 30% increase in sales.

Barrington, Illinois, United States

• Led a high-performing team to achieve record sales during the pandemic.• Implemented advanced upselling techniques, boosting per patron spending by $60.• Acquired and promoted rare whiskies, enhancing premium beverage sales.• Innovated alternative recipes for dietary needs, increasing customer inclusivity.• Maintained optimal stock levels and minimized waste through strategic planning.• Strengthened vendor relationships for timely, cost-effective supply procurement.• Adhered to strict food safety standards, ensuring a safe dining environment.• Hired, trained, and managed staff, fostering a productive team culture.• Delivered exceptional customer experiences, enhancing loyalty and satisfaction.

Chicago, Illinois, United States

• Implemented delivery services, expanding revenue streams.• Led customer service, trained new staff, and guided management on bar operations.• Enhanced staff service levels and morale during the Covid-19 pandemic.• Cultivated strong vendor relationships and attracted a loyal clientele.• Developed and enforced cleaning schedules and safety protocols, adhering to state mandates and company policies.

Chicago, Illinois, United States

• Completed opening and closing checklists according to standards.• Demonstrated extensive wine, beer, spirits, and service knowledge.• Cleaned, sanitized, and polished bar, tables, and glassware.• Kept the lounge area clean and free from debris at all times.• Processed credit card and room charges and maintained a balanced cash drawer.• Followed all cash handling policies and prepared a closing report for night audit.• Performed all side work duties according to the schedule.• Strictly followed all state liquor laws.• Performed working knowledge of Aloha.• Ensured overall guest satisfaction.

That Moneygun Bar

• Demonstrated precision, speed, creativity, and hospitality at this busy West Loop cocktail bar. • Specialized in making 30 classic cocktails and contributed original cocktails to beverage menu for "Monthlyguns".

Chicago, Il

• Demonstrated comprehensive knowledge of Delilah’srotating menu of over 200 beer and cider options,seasonal beverages and approximately 800 Whiskiesrepresenting 15 countries.• Worked directly for the owner and maintains amentorship relationship, procuring rare whiskey booksand attending brand events.

Chicago, Il

• Maintained clean and presentable suites at Soldier Field during sporting games and events including prestigious Skyline and United Club suites.• Learned custom food and beverage menu items before each event.• Tended to VIP and high profile guests, serving food and beverages while also clearing dishes and trash.• Assisted with directions and other pertinent information in a knowledgeable and respectful manner.• Built strong rapport with the guests encouraging repeat business.• Served alcohol while abiding by alcohol service guidelines and state laws.• Handled cash and credit card transactions, closing-out multiple dining transactions at once.• Participated in detailed cleaning of bar and dining area after each event.(GuestPath Trained and Certified)

United States

Music Specialist with proficiencies in Ableton, Traktor/ Traktor 2 Scratch Pro, Serato™ Scratch Live 2.2, and FL Studio 10 Signature Bundle.• Planned sound and light requirements for all first night venues.• Ordered and arranged delivery of necessary equipment including staging, sound equipment, chairs, tables, flooring, etc.• Contacted all venue supervisors and planned access times, security, setup logistics, payment and, load-out.• Set-up audio and lights on venue premises.• Created promotional material and arranged distribution.• Performed, mixing music of different dance based genres, entertaining large crowds.• Interacted with club staff, other entertainment, music professionals and, fans.Regularly Booked at:Debonair Social ClubBeauty Bar ChicagoCongress TheaterGreen DolphinCobra LoungeEvil Olive& Berlin