Vijay has two decades of experience in delivering and managing IT Services, Learning & Organizational Development, Training, Mentoring, Coaching, Software Development, Audits, Compliance assessments, Product and implementations and has expertise in IT strategy, Operations and Technology consulting, Risk management, IT security, Cloud computing and Change enablement around large customer accounts, managing and supporting the delivery of large outsourced IT Service & Software Development… Show more Vijay has two decades of experience in delivering and managing IT Services, Learning & Organizational Development, Training, Mentoring, Coaching, Software Development, Audits, Compliance assessments, Product and implementations and has expertise in IT strategy, Operations and Technology consulting, Risk management, IT security, Cloud computing and Change enablement around large customer accounts, managing and supporting the delivery of large outsourced IT Service & Software Development Engagements and in depth understanding of deal structures and delivery options & models. His experience has been across diverse industry segments – Banking, Consumer products, Retail, Oil & Gas, Mining & Refinery and Hospitality. He is certified and fully accredited in variety of areas such as Project Management, IT Governance, IT Asset management, Risk Assessment and Analysis using ISO 31000, Program/Portfolio Management, Agile Project Management, GRC Implementation, Enterprise Risk Management, Supply Chain Risk Controls, Block Chain, Artificial Intelligence, Hazards & Effects Management Controls (HEMP) etc to name a few as a Trainer, Supervisor, Assessor, Mentor, Proctor & Exams Invigilator. He is also accredited by EXIN International – Master Trainer and Exams Supervisor (for all the 37 domains from Foundation leading unto Expert, Master & advanced levels). He has strong foundations in IT and grass root IT Services delivery, Compliance, Risk Management, Regulatory audits, and product development. That coupled with a distinctive academic, professional qualifications, facilitating learning & accreditations background enables him to take on challenging opportunities and adds to the diversity of his experience. He has a strong network of peers and cross functional experts across various management levels and has a great way around orientation and collaboration. He works on various women development & empowerment initiatives he is proud of and a job that he enjoys and loves working in. Show less

* Execute process enhancement projects under GPI framework with Service Line Owners at various global delivery locations.* Perform interlocks with respective execution teams at various Delivery Centers and IMTs for process enhancements.* Own deployment support for perform team practitioners.* Ensure consistency and depth of deployment, track progress and report on status.* E2E deployment execution line of sight.* Design and support deployment of Procedure Hardening and… Show more * Execute process enhancement projects under GPI framework with Service Line Owners at various global delivery locations.* Perform interlocks with respective execution teams at various Delivery Centers and IMTs for process enhancements.* Own deployment support for perform team practitioners.* Ensure consistency and depth of deployment, track progress and report on status.* E2E deployment execution line of sight.* Design and support deployment of Procedure Hardening and Execution.* Design and prepare checklists for best practice deployment and adherence auditing.* At GSAR activity level implement entry / exit criteria, inputs / outputs, RACI, control point / KPI, Baselines / Hand-offs.* Collaborate for process improvements and standardization across Geographies, Accounts and Delivery Centers.* Content preparation and imparting of hardened procedures training programs for global DCs / IMTs.* Act as catalyst to up skill teams on hardened procedure execution and drive adherence.* Review process execution practices and suggest innovative actions for improving productivity and effort reduction.* Conduct compliance check audits and objectively report to project leaders.* Prepare detailed process analysis and recommendation reports.* Support Service Line owners and Process practitioners to drive enhanced performance through deeper data and insights.* Ownership of achieving cost savings targets from enhanced process execution.* Ensuring on time measurements on process execution KPIs and cost savings.* Support global communications for process improvement updates and case studies.* Deploy templates and prepare case studies on efforts undertaken and benefits achieved by Service Line teams. Show less

Responsibilities within the Application Development Team: As part of the Application Development Team Vijay’s responsibilities include designing, building, testing, and maintaining software applications that meet the needs of the business. His responsibilities spans the full software development lifecycle (SDLC) from initial requirements gathering through to deployment, maintenance, and optimization. Below were the key responsibilities :Requirement Gathering and Analysis - Collaborate… Show more Responsibilities within the Application Development Team: As part of the Application Development Team Vijay’s responsibilities include designing, building, testing, and maintaining software applications that meet the needs of the business. His responsibilities spans the full software development lifecycle (SDLC) from initial requirements gathering through to deployment, maintenance, and optimization. Below were the key responsibilities :Requirement Gathering and Analysis - Collaborate with stakeholders (business analysts, product managers, end-users, etc.) to gather, clarify, and document application requirements. System Design and Architecture - Design application architecture that is scalable, efficient, secure, and meets the defined business requirements. Application Development - Write clean, efficient, and maintainable code based on the defined design and requirements. Testing and Quality Assurance - Collaborate with quality assurance teams to ensure the application meets quality standards. Integration and API Development - Integrate the application with other internal or external systems, databases, or services as required.Performance Optimization - Monitor and analyze the performance of applications to ensure they are scalable, fast, and efficient. Security Implementation - Implement secure coding practices to protect applications from security vulnerabilities (e.g., SQL injection, XSS, CSRF). Continuous Improvement and Refactoring - Continuously improve the codebase by refactoring and removing technical debt. Collaboration and Communication - Participate in sprint planning, daily standups, and review meetings. User Experience (UX) and User Interface (UI) Design - Work closely with UX/UI designers to implement intuitive and engaging user interfaces. Compliance and Regulatory Requirements - Ensure that applications adhere to legal, regulatory, and industry-specific standards. Training and Knowledge Sharing. Show less

Responsibilities in IT Production System Support and IT change management - Provided high quality IT Production System Support for ensuring the smooth operation, stability, and performance of production systems within the parent organization. This role focuses on maintaining and optimizing the IT infrastructure, managing incidents, and implementing proactive solutions to prevent disruptions. Below are the key responsibilities Vijay was associated with, in this role:Monitoring and… Show more Responsibilities in IT Production System Support and IT change management - Provided high quality IT Production System Support for ensuring the smooth operation, stability, and performance of production systems within the parent organization. This role focuses on maintaining and optimizing the IT infrastructure, managing incidents, and implementing proactive solutions to prevent disruptions. Below are the key responsibilities Vijay was associated with, in this role:Monitoring and Incident Management - Continuously monitor the health and performance of production systems, including servers, databases, applications, and network infrastructure. System Maintenance and Updates - Regularly perform system updates, patches, and upgrades on production systems to ensure they remain secure and performant. Performance Optimization - Analyze system performance and apply performance tuning techniques to improve speed, scalability, and reliability. Identify and resolve bottlenecks or inefficiencies in production systems. Backup and Disaster Recovery - Manage backup processes to ensure data integrity and availability in case of system failure. Regularly test disaster recovery procedures to ensure business continuity during system outages. Ensure proper versioning and archiving of critical system data. Security Management - Ensure that production systems adhere to security best practices, including user access control, firewalls, and encryption protocols.Collaboration with Development Teams - Work closely with software development teams to ensure smooth deployment of new applications and features in the production environment. Compliance and Audit - Ensure that production systems comply with relevant industry standards, regulations, and internal policies.Customer and Stakeholder Communication - Communicate effectively with internal and external stakeholders regarding system status, incidents, and upcoming maintenance schedules. Show less