Onur Yilmaz Email and Phone Number

I have been Network and System Engineer for the past 15 years and moving those skills into the Cloud arena. I am passionate about AWS and Cloud Technologies and the exciting future that it promises to bring.

- Responsible for all computers and related equipment, networks and online services for WildCat International publishing- Extending online support to all members of company, which include over 50 field staff worldwide- The department oversees all technical aspects related to company website and digital applications and databases- Project manager on company’s integration from Sugar Sync to Google Drive

- Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed.- Performs various network management and administration tasks remotely on client and networks.- Manages and maintains the health and “uptime” of client and FPA workstations, servers, routers, switches, firewalls, and related infrastructure operating systems and applications.

- Responsible for the delivery of high quality technical solutions in all aspects of the productset.- Timely delivery of systems implementation projects, maintenance of systems and customermove add change requests, resolution of faults, and facilitation of both pre and post serviceimplementation training to system administrators and end users.

- Deeply understand the Business ecosystem, identify problems and solutions for Businesses.- Remotely Troubleshooting the faults, Detect Problems, Treat customer technical Requests.- Understand customer use cases and workflows and translate them into engineering deliverables and Benchmark systems, analyze system bottlenecks, and propose solutions to eliminate them

hybrid of engineering and sales that provides technical support to the customers of a manufacturer of products, of a distributor that sells or represents the products, or of a provider of services, such as an engineering consultancy.

assistance to users of technology products such as mobile phones, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.