Isha Patel Email & Phone Number

Sydney, New South Wales, Australia

As a Team Manager at Oporto, I developed and implemented strategies to enhance the customer service experience, leading to higher customer satisfaction and loyalty. My role involved:- Enhancing communication skills through diverse work tasks and effective team interactions.- Leading and motivating team members to achieve goals and deliver exceptional service consistently.- Addressing and resolving conflicts among team members and with customers to maintain a positive work environment. - Providing coaching and training to team members to improve their skills and performance.- Monitoring and managing expenses, sales, and profitability to ensure operational efficiency and business growth.My experience at Oporto has equipped me with strong leadership, communication, and problem-solving skills, preparing me for future challenges and opportunities.